Mercedes-Benz of Collierville

Customer service I have never had this kind odmcustomer service before. We were greeted as soon as we stepped out of our car. Every employee that we can in contact wit I have never had this kind odmcustomer service before. We were greeted as soon as we stepped out of our car. Every employee that we can in contact with was very friendly and professional. We had a very comfortable waiting area. There were snacks for the entire family if we desired snacks. The price for the service that we had done on our car was very reasonable. We do plan to use their services again. More

The BEST! Collierville Mercedes has offered me FAST QUALITY SERVICE and the BEST CUSTOMER SERVICE!!! All the staff are very courteous and friendly! I've had m Collierville Mercedes has offered me FAST QUALITY SERVICE and the BEST CUSTOMER SERVICE!!! All the staff are very courteous and friendly! I've had my mercedes serviced here 4 times, every time was great and better than the last!!! More

Annual check Fine. I have no complains. Service was fast and accurate. I will be going back. I appreciated the loaner car also. The dealer was very conveniently lo Fine. I have no complains. Service was fast and accurate. I will be going back. I appreciated the loaner car also. The dealer was very conveniently located too. More

Great! The services I received were outstanding and I had an opportunity to clear up some misunderstanding I had with the Service Department. Everything wor The services I received were outstanding and I had an opportunity to clear up some misunderstanding I had with the Service Department. Everything worked out just fine. More

Everything went smoothly Enjoyed Charles,our salesman, he was pleasant and knowledgable. Everyone was pleasant and was greeted as soon as I entered the building. I would rec Enjoyed Charles,our salesman, he was pleasant and knowledgable. Everyone was pleasant and was greeted as soon as I entered the building. I would recommend your dealership to anyone. More

fanstatist service by a professional and friendly staff I CAME FOR FIRST SERVICE 0N A RECALL ON THE NEW MB 300. THEY FOUND 3 RECALLS AND FIXED THEM AND I WAS ON MY WAY WITH JUST A SHORT WAIT FEELING REAL G I CAME FOR FIRST SERVICE 0N A RECALL ON THE NEW MB 300. THEY FOUND 3 RECALLS AND FIXED THEM AND I WAS ON MY WAY WITH JUST A SHORT WAIT FEELING REAL GREAT. More

Purchace Experience Harold was wonderful. He was exteremely honest in his accessesment of the pre-owned Mercedes we purchaced. We came down from Northern Ky area and the Harold was wonderful. He was exteremely honest in his accessesment of the pre-owned Mercedes we purchaced. We came down from Northern Ky area and the car was everything he said it was. John in finence took care of our transaction honestly and efficiently on a very busy business day. We could not be more satisfied. Sabra and John Thomas More

Service Experience The service representative was pleasant, knowledgeable and accommodating. The environment was endearing and the people were friendly. Every thing was The service representative was pleasant, knowledgeable and accommodating. The environment was endearing and the people were friendly. Every thing was done in a timely manner. I was pleased. More

Great service, customer centric Bought first new car ever from this dealership. Found everyone from sales associate to GM to be classy and truly interested in providing a great purch Bought first new car ever from this dealership. Found everyone from sales associate to GM to be classy and truly interested in providing a great purchase experience. Will definitely return next time I'm in market for vehicle. More

Excellent Service and Management of Repairs My assigned service advisor, Chuck Brawner, did an outstanding job from start to finish in keeping me informed and providing timely updates and recomm My assigned service advisor, Chuck Brawner, did an outstanding job from start to finish in keeping me informed and providing timely updates and recommendations throughout the process. He is a highly competent and courteous professional who represents your dealership well. I look forward to continuing my relationship with your organization in maintaining both of our Mercedes vehicles. More