Mercedes-Benz of Collierville

Quick service for bulb replacement Did a nice job at a good price. Efficient and complete in the work done. What have preferred if they just went ahead and washed vehicle before retur Did a nice job at a good price. Efficient and complete in the work done. What have preferred if they just went ahead and washed vehicle before returning it. More

Quick and courteous Was seen within a few minutes , told them what was needed. Total time at dropped was 10 minutes. Lastly, I was provided a summary of issues later wi Was seen within a few minutes , told them what was needed. Total time at dropped was 10 minutes. Lastly, I was provided a summary of issues later with repair costs. More

patience is a virtue I'm so proud to be a Mercedes Benz owner. My journey was over a year to making this happen. My sales person Mr Harold Williams was very pleasant, info I'm so proud to be a Mercedes Benz owner. My journey was over a year to making this happen. My sales person Mr Harold Williams was very pleasant, informative and it wasn't about a sale it wad about me and my dream. All of my needs were met and I am so satisfied. More

2004 SL500 SRS Light on Service Advisor was excellent. Kept me apprised of progress and recommended needed service. Overall was good! Facility very clean and great amenities. Service Advisor was excellent. Kept me apprised of progress and recommended needed service. Overall was good! Facility very clean and great amenities. Highly recommend dealership. More

Very nice transaction!! We were very pleased with the whole transaction. From all the phone calls and texts to being there in person Christie Weldon took great care of us!! We were very pleased with the whole transaction. From all the phone calls and texts to being there in person Christie Weldon took great care of us!! More

Emergency Service I was traveling from Linville , NC to Conroe Tx. when my alternator started making a loud sound. I was rushing home as I was informed that my youngest I was traveling from Linville , NC to Conroe Tx. when my alternator started making a loud sound. I was rushing home as I was informed that my youngest sister Cindy was dying after a 2 1/2 year battle with bone cancer. Everyone at the dealership (on a late Saturday morning) was extremely helpful and accommodating. A special thanks and appreciation goes out to Brent Lealey, my service advisor and new to that dept. from the parts area, who went above and beyond to find my warranty paperwork for the alternator installed 10 months earlier in NJ and get me back on the road to my sister's home as quickly as possible. I thank him greatly and praise his dedication and professionalism enormously. If only many in business were like him. Thank you all for this great experience. you should all be proud and the owners proud of you. ...Glen C.B. Flack ..2163 PINE DR. .. CONROE, TX. 77304 281-702-2008 More

It's was great. Friendly people. They treated me nice. I wanted a used car and they didn't push me outside of my comfort zone amount. I'm going back when I buy my nex Friendly people. They treated me nice. I wanted a used car and they didn't push me outside of my comfort zone amount. I'm going back when I buy my next car because the selection is awesome. The manager came in and I felt like my sale was important even though they have cars priced much higher than my sale amount. I'm sending my relatives there too. More

Very pleasant I hate going to dealerships and being followed and hassled. Not so at Mercedes Collierville. Lauren Sixma handled the sales mostly over the internet. I hate going to dealerships and being followed and hassled. Not so at Mercedes Collierville. Lauren Sixma handled the sales mostly over the internet. She was not pushy or overreaching, but very business savvy while trying to nudge the deal along which she did. Heath was very approachable and practical, will buy another car from them again. Clayton Floriani More

Timely, friendly Doris was responsive and very diligent to all the items we requested. She kept us informed on the multi day process. Pricing was fair and appropriate. Doris was responsive and very diligent to all the items we requested. She kept us informed on the multi day process. Pricing was fair and appropriate. More

Great Staff to work with efficiently I had a great experience at Mercedes Benz of Collierville. I purchased a car in about and hour and a half and drove it home. Decided I needed somet I had a great experience at Mercedes Benz of Collierville. I purchased a car in about and hour and a half and drove it home. Decided I needed something with more power. So I called back in the morning, and about 3 hours later, I left again with the AMG version.... No hassle or hoops to go through and, overall, a very efficient process. More