Mercedes-Benz of Collierville

Service Advisor cares about me and my car It's a pleasure to do business with a dealership and service advisor who answers your phone call by greeting you by name, updates you of the service p It's a pleasure to do business with a dealership and service advisor who answers your phone call by greeting you by name, updates you of the service progress and explains all service needs and costs. No surprises and they are willing to offer coupon discounts. Immediate feedback and satisfaction are important as they follow up right away to ensure your service experience meets and exceeds all expectations. More

Very Friendly, Reasonable and Competitive Experience The salesperson I worked with was extremely patient, responsive, and attentive to everything I asked. From the communication, to the information I ask The salesperson I worked with was extremely patient, responsive, and attentive to everything I asked. From the communication, to the information I asked to be provided, to the transparency in the deal-making itself. Entire process was short and relatively painless, handled remotely and out of the dealership, as I requested. The final deal was competitive. Everyone at the dealership was extremely friendly and responsive. More

First Mercedes Service This was my first experience with Mercedes service. It was easy to schedule and my loaner car was ready when I arrived. Doris Merritt did an outstand This was my first experience with Mercedes service. It was easy to schedule and my loaner car was ready when I arrived. Doris Merritt did an outstanding job. A+ for her and Mercedes of Collierville. More

Service Kristin made the service needed clear and I will let her take care of my new car! To trust someone that has knowledge when you do not know is great, Kristin made the service needed clear and I will let her take care of my new car! To trust someone that has knowledge when you do not know is great, so you don't feel taken advantage of or get ripped off. More

Pleasant All employees are very helpful & friendly. Showroom very clean. It was nice that my car had been washed and inside vacuumed. Will return when servi All employees are very helpful & friendly. Showroom very clean. It was nice that my car had been washed and inside vacuumed. Will return when service is needed. More

Service like no other My first service experience with MB of Collierville was truly OUTSTANDING! I had high expectations, but my experience was evan better than I could h My first service experience with MB of Collierville was truly OUTSTANDING! I had high expectations, but my experience was evan better than I could have imagined…truly the best service, BY FAR, I have ever received from a car dealership! Thank you... More

Service Doris is the best! She was helpful in getting me a loaner car and advised me on other services needed. She also advised me I could drop off in the eve Doris is the best! She was helpful in getting me a loaner car and advised me on other services needed. She also advised me I could drop off in the evening so I wouldn't be late for work. More

Efficient and Top Quality Service with Courtesy and a Smile Took my car in for both some routine and not so routine service. The service was efficient, high quality provided with extreme courtesy and a smile. Took my car in for both some routine and not so routine service. The service was efficient, high quality provided with extreme courtesy and a smile. Everything I want and like about the dealership that services my car. More

Outstanding customer service. Every time I have taken my vehicles in for service I am thoroughly pleased with the results. Customer satisfaction is their main goal. Have not been Every time I have taken my vehicles in for service I am thoroughly pleased with the results. Customer satisfaction is their main goal. Have not been disappointed so far. More

Great customer service Great experience - would highly recommend Lauren and MB Collierville to my friends and family. The got the car we were looking for at the price we wer Great experience - would highly recommend Lauren and MB Collierville to my friends and family. The got the car we were looking for at the price we were willing to pay! More