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Mercedes-Benz of Collierville

Collierville, TN

4.7
1,058 Reviews

4651 South Houston Levee Road

Collierville, TN

38017

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Showing 1,058 reviews

December 11, 2024

Quick efficient and saved me from a weak battery. Exceptional customer service from Robin and the gentleman that met me worked me in and I was out within 90 minutes! More

by Deb Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
December 08, 2024

Great service experience by Courtney and Jay. Friendly, quick, quality service of my C300. I always have a great experience at this dealership. More

by dweddle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney and Jay
November 25, 2024

Always a good no make that exceptional experience. Steve Wooten and Byron are always above and beyond. More

by egardner6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Wooten and Byron
November 23, 2024

Very efficient and friendly. Love this dealership and will recommend to my friends and family. More

by LizMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
November 07, 2024

Easy & hassle-free transaction. Christie & Armandi took care of everything & got us on our way in a new Mercedes. More

by whayscfp
Recommend Dealer
Yes
Employees Worked With
Christie & Armandi
November 02, 2024

I've dealt with many service writers over the years, but John Galvalisi is simply the best... More

by jcasello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Galvalisi
October 25, 2024

Everything went well had no problems about an hour wait which was expected. Enjoyed the music that was playing More

by tshirley806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lebron
October 22, 2024

Is close and convenient although it’s kind of hard to get a service appointment you just have to stop in and you never know how long it’s gonna take so sometimes that can be a major issue More

by Cinful895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
October 19, 2024

John Galvalisi was very attentive and let me know where we were in the service process and when the service was completed. When all was complete my car was setting out front ..Service and wash completed..I More

by bud.martin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Galvalisi
September 27, 2024

Jay was nice and explained well. Merchandise in the middle of the waiting room awkward and uncormfortable. I waited waited hours. More

by katherineh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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