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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
299 Reviews

299 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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June 03, 2023

I went in for an engine issue and received a rental car. The rental got a nail in the tire and I was told I had to buy a whole new tire, you know those are NOT cheap, for a RENTAL. I’m sorry shouldn’t deale More

by jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mercedes-Bens of coconut creek - Manager
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Jun 07, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Jessica, thank you for taking the time to leave us feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (954) 406-1167. We look forward to hearing from you.

May 28, 2023

I brought my GLC300 in because I kept getting a message saying that my starter battery needed to be charged. They replaced the battery in a relatively short time at no charge because it fell under warran More

by Mercedes review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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May 31, 2023 -

Mercedes-Benz of Coconut Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 27, 2023

Liz Berrios and her team are amazing! I wouldn’t take my vehicle anywhere else! More

by Barberdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz berrios
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May 31, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Barberdan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

The dealership was nice and clean and the staff was extremely friendly. The reps approached me immediately and made me feel like a vip customer. More

by Ladyj04867
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 22, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

Need to work on their communication. Called and was told someone will call you back, I’m still waiting for the call back. More

by randysuperville
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
May 22, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 18, 2023

Richard was great and mechanic doing my recall was efficient and timely. It took less one hour for recall and my suv washed More

by Cbruge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricard
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May 22, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2023

Service was delivered as promised. Maria was courteous and accommodating. She listened to my needs and made it easy. More

by Alfred.alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
May 17, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Alfred, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2023

The staff was friendly, courteous and professional! !! I would recommend any body to this dealership. More

by sacristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Moodie
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May 16, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Service was great but the most thing I really love about coconut creek they was honest. I have been to other Mercedes service and I’ll tell you the truth they wrote up over $6000 of services that I did not More

by juliewilliams379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 10, 2023

VERY GOOD. SERVICE ADVISOR WAS VERY GOOD, TOOK VERY GOOD CARE OF ME....WAS CONCERNED WITH MY PROBLEM More

by ilene14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
Report | Print
May 15, 2023 -

Mercedes-Benz of Coconut Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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