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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
299 Reviews

299 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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June 14, 2023

Very helpful staff they are always willing to answer any questions you may have and callback More

by Ginamobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 22, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 12, 2023

As I arrived to the dealer ship, received a good attention very pleased with Andrew. he did a good job taking good care of my car and answered all my questions. Rashad and Fabrizia gave a warm w More

by Abouzlam
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 15, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 11, 2023

Very professional workers and everyone was very nice and I got my car back the same day from service even though I brought it in at 11:30AM and they were very busy. More

by monique1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Jun 15, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Rick is a great service adviser. Always a easy experience from drop off to pick up. More

by Tim M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Jun 15, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Tim, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2023

Poor communication. Had to go to the dealership 2 times and the problem still exits. Annoying to have this problem from day one. This is the last Mercedes these househ More

by johnjohn312561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Jun 13, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 09, 2023

They are very professional friendly they exceeded my expectations! I’ve been leasing Mercedez Benz since 1995 can’t see my self driving another brand vehicle! More

by Mangarooashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Jun 13, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 09, 2023

Excellent service. Very attentive, friendly and professional. I recommend the service for the care and maintenance of your car in this center. More

by lienarmas
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Berrios
Jun 13, 2023 -

Mercedes-Benz of Coconut Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2023

Great experience. Kevin has been very helpful and went above and beyond. Very professional and helpful. Technician video recommendations are amazing. 5Star service More

by faisalsaeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 12, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you have a great day!

June 07, 2023

Great customer service, Maria was very helpful and the service was really fast, they even cleaned my car.. More

by deleonwendy28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Coronel
Jun 11, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

This was my first service visit to Mercedes-Benz of Coconut Creek. I decided to try their service department after being disappointed by other local MB dealers. I was pleasantly surprised. In addition More

by Karencch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Jun 09, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Karencch, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

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