Mercedes-Benz of Coconut Creek - Service Center

I'm very happy with this dealership. I had a persnickety issue with a steering wheel squeak. Of course, it wouldn't squeak when I brought it in so they told me to come without an appoin I had a persnickety issue with a steering wheel squeak. Of course, it wouldn't squeak when I brought it in so they told me to come without an appointment if it was happening and a mechanic would come out and listen to it. That's what I did and they tracked down and fixed the issue. Very nice people. More

I recently had a fantastic experience at Mercedes Benz Coconut Creek. Scheduling tints for my new car was a breeze with their easy phone booking system. I was fortunate to work with Marco L., whose exc Coconut Creek. Scheduling tints for my new car was a breeze with their easy phone booking system. I was fortunate to work with Marco L., whose exceptional customer service truly stood out. Marco's extensive knowledge, friendliness, kindness, and patience made the experience remarkable. The Parts Director, Warren, was equally exceptional. I even drove past two other Mercedes-Benz dealerships to come to this location, and I'm glad I did. The spacious waiting area was nice and quiet. Endless hot chocolate is available for the kids. The tinting job was superb, and I couldn't be happier with the entire process from start to finish. Mercedes Benz Coconut Creek has definitely earned my loyalty as the go-to dealership for servicing my car. More

I have 3 Mercedes Sprinters that get serviced here. Always great service and communication by Rick. He's amazing. Great service department. Always great service and communication by Rick. He's amazing. Great service department. More

Very thorough explanation of work to be performed and wait time. I was offered an Uber to take me home as service was going to take longer than I expected. wait time. I was offered an Uber to take me home as service was going to take longer than I expected. More

Andrew took good care of me. They were able to fix the issue same day. All went smoothly and fast. My favorite dealership from now. Thanks! They were able to fix the issue same day. All went smoothly and fast. My favorite dealership from now. Thanks! More

Knowledge of my Mercedes Benz. I was told what’s need to be done. Thanks I was told what’s need to be done. Thanks More

Elmer is a fantastic service advisor! He kept me informed of the progress of my car. I particularly liked the video with the expert showing me all the key areas of the car along with his He kept me informed of the progress of my car. I particularly liked the video with the expert showing me all the key areas of the car along with his recommendations. More

I have been to this dealership a few times and there is lack of communication the second visit my vehicle was lost the third time my vehicle was being kept over night and I wasn’t informed until I came to lack of communication the second visit my vehicle was lost the third time my vehicle was being kept over night and I wasn’t informed until I came to the dealership at almost closing More

Very courteous and efficient. The people are very organized and helpful. Did not have to wait for long. The people are very organized and helpful. Did not have to wait for long. More

This is third car I bought from Coconut Creek dealership & I am very happy to get cars from you nice people great service! dealership & I am very happy to get cars from you nice people great service! More