Mercedes-Benz of Coconut Creek - Service Center

I have 3 Mercedes Sprinters that get serviced here. Always great service and communication by Rick. He's amazing. Great service department. Always great service and communication by Rick. He's amazing. Great service department. More

Very thorough explanation of work to be performed and wait time. I was offered an Uber to take me home as service was going to take longer than I expected. wait time. I was offered an Uber to take me home as service was going to take longer than I expected. More

Andrew took good care of me. They were able to fix the issue same day. All went smoothly and fast. My favorite dealership from now. Thanks! They were able to fix the issue same day. All went smoothly and fast. My favorite dealership from now. Thanks! More

Knowledge of my Mercedes Benz. I was told what’s need to be done. Thanks I was told what’s need to be done. Thanks More

Elmer is a fantastic service advisor! He kept me informed of the progress of my car. I particularly liked the video with the expert showing me all the key areas of the car along with his He kept me informed of the progress of my car. I particularly liked the video with the expert showing me all the key areas of the car along with his recommendations. More

I have been to this dealership a few times and there is lack of communication the second visit my vehicle was lost the third time my vehicle was being kept over night and I wasn’t informed until I came to lack of communication the second visit my vehicle was lost the third time my vehicle was being kept over night and I wasn’t informed until I came to the dealership at almost closing More

Very courteous and efficient. The people are very organized and helpful. Did not have to wait for long. The people are very organized and helpful. Did not have to wait for long. More

This is third car I bought from Coconut Creek dealership & I am very happy to get cars from you nice people great service! dealership & I am very happy to get cars from you nice people great service! More

Clean and efficient, friendly service and service lady is helpful and professional , very happy with it helpful and professional , very happy with it More

The wait time for a software update was to long. It took 4 and a half hours with an appointment. We were told it would only take an hour. Also, the service advisor did not help the situation. Twice It took 4 and a half hours with an appointment. We were told it would only take an hour. Also, the service advisor did not help the situation. Twice he was suppose to let us know what’s it going on with the car but never returned or communicated anything. More