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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
299 Reviews

299 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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October 14, 2023

Philip Moody is always great and my go to. In and out and always keeps me updated. 5⭐️⭐️⭐️⭐️⭐️ More

by shainaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Moody
Oct 16, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 14, 2023

Very expensive for service. They did not wash the car or vacuum which I normally receive as part of my service. More

by Jtc305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Oct 16, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 406-1167. We hope to hear from you.

October 13, 2023

For Smart for two I was charged $347 just for checking the AC A ridiculous cost just for that More

by Hobernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 16, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (954) 406-1167 so we can understand your situation better in order to try and turn your experience around. Thank you, Mercedes-Benz of Coconut Creek

October 01, 2023

I received great service from my service advisor Liz. She was thorough, knowledgeable, friendly and professional. I will definitely go back to her to receive all service needs for my vehicle. More

by Lilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Barrientos
Oct 04, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Lilo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 14, 2023

My experience was one of the best I ever had experienced with a my sales person. He was compassionate, professional, and clear with expectations and timeline. More

by Shanne26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Sep 18, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 11, 2023

Very nice people there are always courteous friendly atmosphere area is spotless snacks and water are available at all times More

by Yaisa123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Sep 15, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 25, 2023

I’ve had my best Mercedes Benz experiences at the Coconut Creek dealership. Gonzalo and Phillip are the best! Thank you. More

by Loren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo and Philip
Aug 30, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Loren, we are so happy to read such a great review about Mercedes-Benz of Coconut Creek! Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2023

As always excellent service. My advisor, Philip Moodie goes above and beyond for satisfaction! Great service department, and quick! More

by JordanM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Moodie
Aug 30, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Jordanm, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Coconut Creek. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 24, 2023

I'm very happy with this dealership. I had a persnickety issue with a steering wheel squeak. Of course, it wouldn't squeak when I brought it in so they told me to come without an appoin More

by Mike C
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer
Aug 29, 2023 -

Mercedes-Benz of Coconut Creek responded

Hello Mike, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2023

I recently had a fantastic experience at Mercedes Benz Coconut Creek. Scheduling tints for my new car was a breeze with their easy phone booking system. I was fortunate to work with Marco L., whose exc More

by JenniferChu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco L, Warren (Parts Director)
Aug 25, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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