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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
301 Reviews

301 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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September 05, 2021

Great service Sidiney always take care everything for me really appreciate Thank you very much see you next time , Happy sunday for everyone at coconut creek More

by William oliveira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sidney , Karina Viloria
Sep 07, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi William, thank you for your kind review; we are happy to pass along your comments to Sidiney here at Mercedes-Benz of Coconut Creek! We hope to see you soon!

September 02, 2021

Excellent no wait quick service with a smiile. Liz Berrios is wonderful very happy with service More

by Praturi.sharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Berrios. 5 star
Sep 07, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 01, 2021

I was greeted promptly at the service line and directed in to my service provider. My appointment was on time, the service lounge was clean and friendly. Phillip Moodie was friendly, professional, and ac More

by deniseac07
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Moodie
Sep 07, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 31, 2021

Never got a call back. The Agents there prioritize certain people. I’ll just say my young age might’ve been the factor that made my service poor. Till this day still didn’t get a call to about the par More

by Mr305bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karina Viloria
Sep 04, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

August 29, 2021

My most recent visit was good. My previous visit on 07.02 was horrible. I came in for maintenance only to find out my maintenance contract expired 2 weeks prior. I spoke with the service director Mar More

by Slfeise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paulo
Sep 04, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

August 25, 2021

The best place to get service for your Mercedes in South Florida. Kevin (my long time service advisor) is very professional and friendly. He pays close attention to my issues and concerns and never fails to More

by mjmq45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 31, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2021

My car is being serviced by MB Coconut creek and I find their services exceptional More

by Rosieras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Alexis and Rick Brown
Aug 31, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

First visit for service with Phil Moody..Could not have had a better service advisor. Very efficient and extremely knowledgeable .Explained all that was done , Super guy More

by jellyegg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Moody
Aug 17, 2021 -

Mercedes-Benz of Coconut Creek responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2021

I went to get my car serviced and everything wet well. The process of getting into a loaner while my car was being serviced was effortless. Staff very friendly. More

by Kesha R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Viloria
Aug 17, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi Kesha, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

August 06, 2021

Liz was very helpful and knowledgeable about the need of my GLA. She gave me the best service and advises. She followed up with me on a timely manner! More

by Jessica Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Berrios
Aug 18, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi Jessica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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