Mercedes-Benz of Coconut Creek - Service Center

I was greeted promptly at the service line and directed in to my service provider. My appointment was on time, the service lounge was clean and friendly. Phillip Moodie was friendly, professional, and ac in to my service provider. My appointment was on time, the service lounge was clean and friendly. Phillip Moodie was friendly, professional, and accommodating! More

Never got a call back. The Agents there prioritize certain people. I’ll just say my young age might’ve been the factor that made my service poor. Till this day still didn’t get a call to about the par certain people. I’ll just say my young age might’ve been the factor that made my service poor. Till this day still didn’t get a call to about the parts I was to receive and service my vehicle. I went somewhere else and got the best service imaginable. U guys need to do better More

My most recent visit was good. My previous visit on 07.02 was horrible. I came in for maintenance only to find out my maintenance contract expired 2 weeks prior. I spoke with the service director Mar 07.02 was horrible. I came in for maintenance only to find out my maintenance contract expired 2 weeks prior. I spoke with the service director Mary Donnell who told me she would make a phone call to help me and call me back, I never heard anything. I sent an email to follow up and no response. Still waiting. When I was there on Thursday on one of the service desks was a plaque which said "we give it our best or nothing at all". So true! More

The best place to get service for your Mercedes in South Florida. Kevin (my long time service advisor) is very professional and friendly. He pays close attention to my issues and concerns and never fails to Florida. Kevin (my long time service advisor) is very professional and friendly. He pays close attention to my issues and concerns and never fails to make sure I have a completely satisfying visit. Definitely a "two thumbs up" experience.... More

My car is being serviced by MB Coconut creek and I find their services exceptional their services exceptional More

First visit for service with Phil Moody..Could not have had a better service advisor. Very efficient and extremely knowledgeable .Explained all that was done , Super guy had a better service advisor. Very efficient and extremely knowledgeable .Explained all that was done , Super guy More

I went to get my car serviced and everything wet well. The process of getting into a loaner while my car was being serviced was effortless. Staff very friendly. The process of getting into a loaner while my car was being serviced was effortless. Staff very friendly. More

Liz was very helpful and knowledgeable about the need of my GLA. She gave me the best service and advises. She followed up with me on a timely manner! my GLA. She gave me the best service and advises. She followed up with me on a timely manner! More

I am very satisfied with the car service I received on July 29. I would like to thank Mr. DiPaulo for the way he took care of my service. He was very professional. July 29. I would like to thank Mr. DiPaulo for the way he took care of my service. He was very professional. More

My recent service experience was horrible! My vehicle was in service for days before the dealership had a clear understanding of what the mechanical issue was. The service center has a lot of new employees a in service for days before the dealership had a clear understanding of what the mechanical issue was. The service center has a lot of new employees and their customer service is NOT a great representation of Mercedes Benz anymore. The employees seem to NOT have much knowledge, which is very frustrating when dealing with a luxury vehicle dealership. Very disappointed! More