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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
299 Reviews

299 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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November 16, 2021

My car it no was clean with detail they delivered dirty with water spots and dog hair in the seat , the rug was with dust and the panels was very dirty ( this is why I was looking for a detail cleaning no More

by Fio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
Nov 20, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please contact us at (954) 406-1167 so we can understand your situation better in order to try and turn your experience around. Thank you, Mercedes-Benz of Coconut Creek

November 08, 2021

There very professional. And they caee about there customers. I would recommend this dealership to all that I come in contact with that drives a Mercedes... More

by RMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Moodie
Nov 09, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of Coconut Creek and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

Nov 09, 2021 -

RMB responded

It was a pleasure.....

October 27, 2021

Our experience at Merced Benz of Coconut Creek has been a very positive and pleasant one. The service representative was knowledgeable and very helpful, with good communication and promptness. The work done More

by Valentina1447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Jose
Oct 29, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2021

Great service most of the time. Service department go above and beyond at time. Only dislike is no loaners available. More

by unitedmic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Moonie
Oct 04, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 27, 2021

The entire experience was cold and unpleasant. Lack of initiative and professionalism is appalling at this dealership. More

by MBE MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Locksley Thorpe
Sep 29, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

September 15, 2021

Worst experience the service and part department are the worst people are not professional not coming back or recommend no one More

by Scutt24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Pool, Martin Barnel, Jeffrey Boraks, La Garrick Gantt, David Cuesta, Joey Baratta, John Knuth, Omar De La Vega, Mike Pagan, Karina Viloria
Sep 16, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1167 to discuss what we can do to help.

September 14, 2021

Prompt checkin. Vehicle delivered at exactly the time promised. All services explained. Car returned washed and it perfect shape. More

by Gorkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Strickland
Sep 16, 2021 -

Mercedes-Benz of Coconut Creek responded

Gorkins, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2021

The person head of the service Dept is very competent and friendly. Mary Donnell has been an employee for a lot of years. The new assistant manager was very friendly, knowledgeable and responsive. More

by soflor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Donnell
Sep 15, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! If you ever need help, just give us a call. Happy motoring!

September 05, 2021

Great service Sidiney always take care everything for me really appreciate Thank you very much see you next time , Happy sunday for everyone at coconut creek More

by William oliveira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sidney , Karina Viloria
Sep 07, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi William, thank you for your kind review; we are happy to pass along your comments to Sidiney here at Mercedes-Benz of Coconut Creek! We hope to see you soon!

September 02, 2021

Excellent no wait quick service with a smiile. Liz Berrios is wonderful very happy with service More

by Praturi.sharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Berrios. 5 star
Sep 07, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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