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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
299 Reviews

299 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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April 25, 2022

Got car washed and checked at introduction appt. Advisor very professional and polite. Wait time was under one hour. More

by Donnawtimmerman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 27, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

April 22, 2022

Very professional and experienced service advisor. He answered all my questions and gave me a good price for the work I needed done. More

by Garynasta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven
Apr 25, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2022

The service writer was polite and listen to all my concerns. Was is in an out in one hour. And my car came out cleaner than when I came in. More

by toolgirl2030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 22, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

April 15, 2022

Very nice! I have the extra maintenance did not realize would not cover an alignment. More

by Ollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
Apr 19, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello Ollie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2022

Great and Fast service. I work with Jim Ganley in The service department. I schedule my appointment with him and he gets my car in and out very quicly. I Highly recommend. More

by aramouni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ganley
Apr 17, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Aramouni, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Coconut Creek and we hope to be of service again in the future.

April 12, 2022

Had my 1st 10K maintenance service at the dealership. The service was fine, but I did want a warranty covered repair for a minor dent on driver quarter panel and a minor paint chip/scratch by the driver More

by uaone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francios Jose
Apr 15, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 406-1167. We hope to hear from you.

April 10, 2022

Customer Service is there Priority, Fast service & Clean. The entire staff are very respectful and nice. More

by Rustline33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick brown
Apr 12, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 08, 2022

Rick brown and josh gatemen are the best’ I drive 30 minutes to get serviced at this location only because I know Rick brown is going to take care of me. More

by Steeviestash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh garman
Apr 11, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

Very good service! I went for nail in the tires, and since I arrived there, the valet was attentive, then my advisor Jim Ganley helped me with everything. More

by Ginavegno70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ganley
Apr 11, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2022

Very professional staff. Just a safety check before my warranty expires. I was told I needed new brakes back in November but no mention of it this time even though I didn’t r More

by Gmckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Apr 06, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 406-1167. We hope to hear from you.

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