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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
301 Reviews

301 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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June 19, 2022

Mercedes Benz at Coconut Creek workers are polite friendly nice and the facility is clean More

by Ms Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James D Ganley Jr and Liz Berrios
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Jun 20, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 16, 2022

Had to wait a week for a part to fix a red light displayed on the dashboard. More

by rpfranco44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil moodie,
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Jun 17, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 09, 2022

Kevin was fine. Met me on time when I dropped off and promptly at pickup. Service was as promised More

by jmcmahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 10, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 09, 2022

Never have had a problem with this dealership. Kevin was great as always and the service people do a great job servicing my car whenever i bring it in. Really excellent service. More

by Wabloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Alexis
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Jun 10, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2022

This was on November 29, 2021. And I was waiting for the help of the General Manager, as well as the call from the insurer's office that is in the dealer, which is the one that to More

by Juan Roberto Bahamon
Recommend Dealer
No
Employees Worked With
Lizet-General Manager
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June 03, 2022

Great customer service. Rick was very attentive and professional. Reasonable wait time and services were well explained. More

by Griselrivera3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
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Jun 06, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2022

Working with Mercedes-Benz of Coconut Creek could not be easier. Quick appointments and the personal service provided by Philip Moody makes service a pleasure. More

by sherry.weir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Moody
Report | Print
May 28, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

I always have a great experience when using Kevin in service. He is so helpful and takes his time to make sure everything is taken care of as promised More

by Ang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 27, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 22, 2022

Everyone was pleasant, especially Kevin my service advisor, please review him for a higher appointment! More

by Standan007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 23, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 20, 2022

I have car shield doesn’t seem like anyone cares about the warranty .. for the amount of money that I had to put out $10, 554 . And I had a warranty not good I believe they could’ve done more. Way too mu More

by Scottz747
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose my sales rep in the maintenance department. I believe he was trying but not hard enough
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May 21, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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