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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
299 Reviews

299 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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July 13, 2022

Very helpful & friendly when I brought my car in for warranty service. Jose helped with a warranty issue and kept me informed throughout. More

by lloydbleecker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Bojos
Report | Print
Jul 16, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2022

Very friendly and helpful when I brought in my car to check why my check engine light came on More

by Larrys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
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Jul 13, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello Larrys, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

Excellent service as always. Thank you to the Mercedes team for your assistance during this appt. More

by Brent Andres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
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Jul 13, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello Brent, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 01, 2022

Francis met me at the scheduled appointment time. Very professional. New battery was installed within one hour. More

by robmatrazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis
Report | Print
Jul 04, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2022

I didn’t purchase my vehicle at this dealer, but I did come here for service. Everyone was extremely nice, and I received my vehicle back within a timely matter. Thank you for the excellent service. More

by MSWright1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Report | Print
Jul 01, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 27, 2022

Customer service is always amazing and services are usually done in a reasonable amount of time. More

by SHENIQUA J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gant
Report | Print
Jun 29, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Sheniqua, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 24, 2022

Always very happy . Service people are great and Jim Ganley always helps us with a smile . More

by annebendel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Ganley
Report | Print
Jun 27, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 20, 2022

Water/ rain flooded the trunk of my car which shorted out the censors. That should not happen by my thinking, I also feel this is not the first time your advisors saw this problem yet he wanted to charge me More

by Roy Rattigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Brown/ Brion Fitzgerald
Report | Print
Jun 23, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Roy, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1167 to discuss what we can do to help.

Jun 23, 2022 -

Roy Rattigan responded

I would love for you guys to find out why water is getting into the vehicle without telling me that it will cost $2,000 just to check it out.. I had the censor replaced by someone else but water is still getting in even when it is sitting in one place

Jun 23, 2022 -

Roy Rattigan responded

I am trying to reach the general manager with the number I was sent but cannot get pass the automatic system. You can call me at. 954 664 8686 Roy

June 19, 2022

Mercedes Benz at Coconut Creek workers are polite friendly nice and the facility is clean More

by Ms Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James D Ganley Jr and Liz Berrios
Report | Print
Jun 20, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 16, 2022

Had to wait a week for a part to fix a red light displayed on the dashboard. More

by rpfranco44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil moodie,
Report | Print
Jun 17, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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