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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
301 Reviews

301 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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October 03, 2022

This was my first service appointment and I was pleasantly surprised at how well it went. Everyone was professional and courteous. The best part was they were punctual and prompt. More

by Meste24746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Oct 08, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2022

Jim is the best! He has an old soul, very kind & thorough. The girl that’s in the front in service works so hard she deserves a promotion! More

by samantha.jagroop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim girl in the front black American long hair really small. She works long hours and I see she’s taken advantage of
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Oct 08, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Samantha, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 30, 2022

Rick is the BEST! Very kind, accommodating, solution oriented. I would highly recommend this dealership and RICK! More

by shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICK
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Oct 07, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello Shannon, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

My experience with Jose artiles was great excellent customer service coconut creek Mercedes’ is the best More

by Adeline dur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose artiles
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Oct 07, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello Adeline, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

Very satisfy with the service and the attention to detail, the time was I will say according to the task. More

by victorMartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gaile
Report | Print
Oct 03, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 25, 2022

The dealership is very professional, knowledgeable and efficient in their approach to service my car. They informed me about my car verbally not by text. More

by Apcroker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Berrios
Report | Print
Sep 30, 2022 -

Mercedes-Benz of Coconut Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

Very professional and accommodating. Car looked fantastic after it's wash and the bill was less than expected. More

by asiqbal777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Brass
Report | Print
Sep 26, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 21, 2022

brought the car in for upgrade an navigation system. Took 5 weeks to get done. Had to call in myself to get updates and took several tries to do that. Feel I should have been updated by adviser on regu More

by lls111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Alexis
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Sep 25, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (954) 406-1167. We'd appreciate the chance to make your experience a positive one.

September 15, 2022

Excellent service and attention from Liz and the people who received the car upon arrival. More

by Juan Roberto Bahamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz,Julian
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Sep 20, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi Juan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 12, 2022

all good but there was a delay in service due to a piece not being ordered. More

by cohenmark43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Sep 16, 2022 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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