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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
299 Reviews

299 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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March 06, 2023

I made an appt online for my yearly check. I then called to schedule a loaner. The lady was extremely helpful in helping me fix my appt to have the loaner. My advisor Rick Brown was available More

by mayqueen531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Mar 09, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2023

I had a leak in one tire. Rick encouraged me to bring the car in. Within seconds he found a screw in the tire. He called a Lyft to take me home and I picked up the car the nex More

by JOC8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Mar 06, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2023

grate service good comunications service provided very profesional nice clean place waiting room nice and good service More

by juan6682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yes
Mar 06, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 27, 2023

Kevin was great from start to finish. He did everything that was needed to complete the job More

by Mike33076
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 04, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 27, 2023

dealership was not familiar with the code onthe screen as it is a new model but they were able to find and fix in time alloted. More

by rgalex9050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Modi
Mar 04, 2023 -

Mercedes-Benz of Coconut Creek responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2023

My first visit in Florida. Great service experience. Maria Coronel does a great job! Thank you! More

by mikev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Coronel
Feb 28, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 24, 2023

Service was prompt and my car was very clean on delivery. Service advisor was thorough and answered all my questions. More

by lelkinson
Recommend Dealer
Yes
Employees Worked With
Jose Bojos
Feb 28, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 19, 2023

Always a great experience! Kevin, my service advisor, does a super job in always being prepared for my arrival, keeping me informed on what my vehicle needs and the progress of More

by mjmq45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 23, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2023

LOVE Mercedes of Coconut Creek, Florida ! My longtime service advisor Kevin is terrific. I truly appreciate the personailzed relationship that I have with MCC Service department. More

by altos06.gables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 17, 2023 -

Mercedes-Benz of Coconut Creek responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

Had great service with Liz! Called when the part was in and scheduled me so quickly! Great experience! More

by Starbucksforlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Feb 16, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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