Mercedes-Benz of Coconut Creek - Service Center

Terrible customer service at the coconut creek location. They also hold your car for at least 2 weeks without providing transportation. They also hold your car for at least 2 weeks without providing transportation. More

I like that we were able to check in and leave with no problem. Everyone was very friendly and greeted us with a smile. Love Mercedes. problem. Everyone was very friendly and greeted us with a smile. Love Mercedes. More

I made an appt online for my yearly check. I then called to schedule a loaner. The lady was extremely helpful in helping me fix my appt to have the loaner. My advisor Rick Brown was available I then called to schedule a loaner. The lady was extremely helpful in helping me fix my appt to have the loaner. My advisor Rick Brown was available at my scheduled time and I was quickly in and out, this was the easiest scheduled visit ever. He texted me when my vehicle was ready and again I was quickly in and out! What a pleasure!! More

I had a leak in one tire. Rick encouraged me to bring the car in. Within seconds he found a screw in the tire. He called a Lyft to take me home and I picked up the car the nex Rick encouraged me to bring the car in. Within seconds he found a screw in the tire. He called a Lyft to take me home and I picked up the car the next morning. I have had service at MBCC multiple times and am happy with the service I've received, especially from Rick. More

grate service good comunications service provided very profesional nice clean place waiting room nice and good service profesional nice clean place waiting room nice and good service More

Kevin was great from start to finish. He did everything that was needed to complete the job He did everything that was needed to complete the job More

dealership was not familiar with the code onthe screen as it is a new model but they were able to find and fix in time alloted. it is a new model but they were able to find and fix in time alloted. More

My first visit in Florida. Great service experience. Maria Coronel does a great job! Thank you! Great service experience. Maria Coronel does a great job! Thank you! More

Service was prompt and my car was very clean on delivery. Service advisor was thorough and answered all my questions. Service advisor was thorough and answered all my questions. More

Always a great experience! Kevin, my service advisor, does a super job in always being prepared for my arrival, keeping me informed on what my vehicle needs and the progress of Kevin, my service advisor, does a super job in always being prepared for my arrival, keeping me informed on what my vehicle needs and the progress of the work being done, and having my Mercedes ready to go when I arrive for pick up. Can't ask for anything more.... More