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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
299 Reviews

299 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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March 25, 2023

The staff and service were excellent. The best service I've received in years. Great work, and I look forward to going back again. More

by b.c.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Moodie
Mar 29, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2023

great service and follow up, Gonzalo and his team are the best, that is why i have a number of Mercedes. they accommodated me with a loaner for a few days, and that was very helpful also. Jose Artiles has b More

by GFQsStrega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo, Jose, the parts manager, Roberto in the service department, and all of the helpful service department personnel
Mar 29, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Very satisfied with my service would recommend this dealership to my friends anytime.great work More

by Durene.marshall1954@gmail.com
Recommend Dealer
Yes
Employees Worked With
Lissette
Mar 29, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

Amazing Service! ! Ricket Brown is my service advisor and is extremly passsionate about his customer service. Anytime I need as little as a simple question if I can't More

by jaymattproductions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickett Brown
Mar 27, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 23, 2023

The staff is knowledgeable friendly Always asking if we need anything Efficient Stars: Arthur, Kevin, Manager and Assistant Manager, Natalie More

by sschimmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur, Natalie, Kevin, Jeff, AJ
Mar 27, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 22, 2023

Excellent service. Philip was extremely knowledgeable and ensured that the work was done in a timely manner. More

by Vickie Kay Thomas
Recommend Dealer
Yes
Employees Worked With
Phillip Moodie
Mar 26, 2023 -

Mercedes-Benz of Coconut Creek responded

Hello Vickie, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2023

Coconut Creek MB dealer gets a high score. I went in for routine service and Adam was efficient and friendly, picked up loaner, picked up car a couple days later and efficient once again. Thx! More

by Bt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Mar 21, 2023 -

Bt responded

Adam Littman did an efficient job with my car service, thx Adam!

March 18, 2023

Merceds-Benz of Coconut Creek has been my dealership for the past 12 years. The staff's competence, patience, and "extra mile" approach have given me every reason to return time and time again. More

by onecat9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Locksley, Jose, Kevin
Mar 22, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2023

Terrible customer service at the coconut creek location. They also hold your car for at least 2 weeks without providing transportation. More

by Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Mar 21, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Louis, we are deeply disappointed by your experience at Mercedes-Benz of Coconut Creek. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1167 to discuss what we can do to help.

March 09, 2023

I like that we were able to check in and leave with no problem. Everyone was very friendly and greeted us with a smile. Love Mercedes. More

by Evelyncityc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Mar 13, 2023 -

Mercedes-Benz of Coconut Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

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