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Mercedes-Benz of Coconut Creek - Service Center

Coconut Creek, FL

4.5
301 Reviews

301 Reviews of Mercedes-Benz of Coconut Creek - Service Center

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March 31, 2023

Just a little slow to actually meet with the service rep at drop off, even with an appointment. More

by Cljacksonbiz
Recommend Dealer
Yes
Employees Worked With
Do Not Recall
Apr 05, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2023

My drivers side window was not going up after closing the door- I called for an appointment and was scheduled the next day. They were able to diagnose and fix my issue with no cost to me. More

by AMGio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Apr 02, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Amgio, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 25, 2023

The staff and service were excellent. The best service I've received in years. Great work, and I look forward to going back again. More

by b.c.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Moodie
Mar 29, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2023

great service and follow up, Gonzalo and his team are the best, that is why i have a number of Mercedes. they accommodated me with a loaner for a few days, and that was very helpful also. Jose Artiles has b More

by GFQsStrega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo, Jose, the parts manager, Roberto in the service department, and all of the helpful service department personnel
Mar 29, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Very satisfied with my service would recommend this dealership to my friends anytime.great work More

by Durene.marshall1954@gmail.com
Recommend Dealer
Yes
Employees Worked With
Lissette
Mar 29, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

Amazing Service! ! Ricket Brown is my service advisor and is extremly passsionate about his customer service. Anytime I need as little as a simple question if I can't More

by jaymattproductions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickett Brown
Mar 27, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 23, 2023

The staff is knowledgeable friendly Always asking if we need anything Efficient Stars: Arthur, Kevin, Manager and Assistant Manager, Natalie More

by sschimmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur, Natalie, Kevin, Jeff, AJ
Mar 27, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 22, 2023

Excellent service. Philip was extremely knowledgeable and ensured that the work was done in a timely manner. More

by Vickie Kay Thomas
Recommend Dealer
Yes
Employees Worked With
Phillip Moodie
Mar 26, 2023 -

Mercedes-Benz of Coconut Creek responded

Hello Vickie, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Coconut Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2023

Coconut Creek MB dealer gets a high score. I went in for routine service and Adam was efficient and friendly, picked up loaner, picked up car a couple days later and efficient once again. Thx! More

by Bt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Mar 21, 2023 -

Bt responded

Adam Littman did an efficient job with my car service, thx Adam!

March 18, 2023

Merceds-Benz of Coconut Creek has been my dealership for the past 12 years. The staff's competence, patience, and "extra mile" approach have given me every reason to return time and time again. More

by onecat9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Locksley, Jose, Kevin
Mar 22, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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