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Mercedes-Benz of Coconut Creek

Coconut Creek, FL

Overview
Reviews
Vehicles
4.5
626 Reviews
Mercedes-Benz of Coconut Creek is the premier destination for all things Mercedes-Benz in Broward County. Located in Coconut Creek, our dealership serves residents from Fort Lauderdale, Pompano Beach, and Boca Raton, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Coconut Creek has it all. Visit our website to learn more, and schedule a test drive today.
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4250 N State Rd 7

Coconut Creek, FL

33073

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Showing 626 reviews

August 14, 2023

Angel & Brittney went above and beyond to accommodate me and my experience at the Mercedes Benz of Coconut Creek was absolutely incredible ~ They were extremely helpful, patient, kind and courteous ~ They d More

by Traci Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel & Brittney
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Aug 17, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Traci, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 14, 2023

Elmer is a fantastic service advisor! He kept me informed of the progress of my car. I particularly liked the video with the expert showing me all the key areas of the car along with his More

by anacrislapera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer
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Aug 18, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

I have been to this dealership a few times and there is lack of communication the second visit my vehicle was lost the third time my vehicle was being kept over night and I wasn’t informed until I came to More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Alexis
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Aug 14, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Coconut Creek. We'd like the opportunity to discuss this with you. Please reach out to us at (954) 406-1167 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 08, 2023

Mark Sawyer and the entire Coconut creek team has been excellent during and after the buying process More

by Jude B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Sawyer
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Aug 11, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Jude, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

August 07, 2023

Very courteous and efficient. The people are very organized and helpful. Did not have to wait for long. More

by shwema1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer
Report | Print
Aug 11, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

This is my second purchase at this dealership and refer all my friends to this dealership. More

by Lesleyjenkins3rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Garmon, Rick Brown
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Aug 08, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

This is third car I bought from Coconut Creek dealership & I am very happy to get cars from you nice people great service! More

by igor Kleyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Koo
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Aug 07, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Igor, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Clean and efficient, friendly service and service lady is helpful and professional , very happy with it More

by irenezhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
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Aug 07, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Irenezhang, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 04, 2023

2nd car I purchased from Coconut Creek Mercedes and salesman was very helpful and knowledgeable about the product. More

by carl lederman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Garmon
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Aug 07, 2023 -

Mercedes-Benz of Coconut Creek responded

Hello Carl, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 03, 2023

The wait time for a software update was to long. It took 4 and a half hours with an appointment. We were told it would only take an hour. Also, the service advisor did not help the situation. Twice More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Aug 07, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Chris, we regret your experience with us here but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 406-1167. We would appreciate the chance to turn your experience around.

Aug 07, 2023 -

Chris responded

Thank you for reaching out and getting this resolved.

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