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Mercedes-Benz of Coconut Creek

Coconut Creek, FL

4.4
626 Reviews
Mercedes-Benz of Coconut Creek is the premier destination for all things Mercedes-Benz in Broward County. Located in Coconut Creek, our dealership serves residents from Fort Lauderdale, Pompano Beach, and Boca Raton, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Coconut Creek has it all. Visit our website to learn more, and schedule a test drive today.
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4250 N State Rd 7

Coconut Creek, FL

33073

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Showing 626 reviews

October 14, 2023

Philip Moody is always great and my go to. In and out and always keeps me updated. 5⭐️⭐️⭐️⭐️⭐️ More

by shainaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Moody
Oct 16, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 14, 2023

Very expensive for service. They did not wash the car or vacuum which I normally receive as part of my service. More

by Jtc305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Oct 16, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 406-1167. We hope to hear from you.

October 13, 2023

For Smart for two I was charged $347 just for checking the AC A ridiculous cost just for that More

by Hobernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 16, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (954) 406-1167 so we can understand your situation better in order to try and turn your experience around. Thank you, Mercedes-Benz of Coconut Creek

October 12, 2023

Good morning my name Gutemberg Araujo I am buy from you company in 08/11/2023 2019 Audi Etron and you told me I have 90 days warranty at any repair I have to do in my car , so after 10 days I star here noi More

by gpanabster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sale lady Fabrizia , and sale manager also finance manager
Oct 13, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 06, 2023

Joe, Natalie, Scott, and Fabrizia were amazing they were able to get the exact car that I wanted. They were patient and understanding the entire process. I wasn’t pressured into anything I felt like I had a More

by Alexasmilann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Natalie, Scott, and Fabrizia
Oct 08, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2023

I received great service from my service advisor Liz. She was thorough, knowledgeable, friendly and professional. I will definitely go back to her to receive all service needs for my vehicle. More

by Lilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Barrientos
Oct 04, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Lilo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 14, 2023

My experience was one of the best I ever had experienced with a my sales person. He was compassionate, professional, and clear with expectations and timeline. More

by Shanne26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Sep 18, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 11, 2023

Very nice people there are always courteous friendly atmosphere area is spotless snacks and water are available at all times More

by Yaisa123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Sep 15, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 04, 2023

They are always curious and always ready to assist with whatever issues you are facing. They will go above and beyond for their customers More

by ionabowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gardner, Ricard Brown and Joe from finance
Sep 07, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 01, 2023

David Gardner is great, he’ll do whatever it takes to get you into the right car. That said, some room for the dealership to improve. I specifically asked for a vehicle with enhanced lighting - I was promise More

by ELPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gardner
Sep 07, 2023 -

Mercedes-Benz of Coconut Creek responded

Hi Elpe, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 406-1167 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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