Mercedes-Benz of Coconut Creek

This is our second purchase from Marty, smooth as silk! We contacted him with the specs of the car we were looking for, visited the showroom once he had some possibilities lined up for us, and then the dea We contacted him with the specs of the car we were looking for, visited the showroom once he had some possibilities lined up for us, and then the deal was done. Great customer service and follow-thru on both our BMW (used) and Mercedes (new) purchases. Would recommend Marty and the dealership with confidence. More

Charles Strickland and Joe Ferorelli demonstrated great care and customer service in the purchase of our new vehicle. Both were cognizant of customer service first and worked very hard to ensure total sati care and customer service in the purchase of our new vehicle. Both were cognizant of customer service first and worked very hard to ensure total satisfaction. If cordiality, courtesy, attention to detail, knowledge about the product are important, then these are the folks with whom to deal. There is every reason to come back to them for our next car purchase. Charles and Joe made the process enjoyable and smooth even given the fact that they needed to search for the specifications we desired. A+ on all fronts. More

I found Marty Barnel to be knowlegable cordial and quite a gentleman. The sales manager Mark Klien was also extremely helpful as was the finance representitive. Although the auto was defective they all ca a gentleman. The sales manager Mark Klien was also extremely helpful as was the finance representitive. Although the auto was defective they all came through in resolving the problem without any frustration on my part. Marty and his associates saved a loyal Mercedes customer from leaving the brand. More

These jokers tried to charge me $1200 to fix the seat track. They told me it was not covered by warranty..... When i brought it to Delray Dealership they fixed it without question. They also asked for $8 track. They told me it was not covered by warranty..... When i brought it to Delray Dealership they fixed it without question. They also asked for $850 for B1 service when its $250 cheaper at any other dealership. THANKS FOR WASTING MY TIME More

Fantastic experience. Marty was extremely knowledgeable and took the time to understand our needs before recommending a specific car model.. He also did a great job insuring my wife was comfortable operat and took the time to understand our needs before recommending a specific car model.. He also did a great job insuring my wife was comfortable operating the vehicle before we left the dealership... He is a very capable sales representative and an asset to the organization. More

I was pleased as well as surprised that our salesman, Martin Barnel was so helpful and patient. He handled the faxing of our window sticker and other pertinent information to our insurance company which Martin Barnel was so helpful and patient. He handled the faxing of our window sticker and other pertinent information to our insurance company which (almost) four years ago, when we leased our prior car, did not happen and I had to attempt to reduce the window sticker and agreement and finally went to Office Depot and had them do it. Marty did it all. He also took the time, while we were in the car, to explain many of the details of the functioning of the car. He was patient, to be sure!!!! My husband and I were very comfortable asking him questions and even if they were not over-intelligent questions, he answered them in a manner that did nto make us feel uncomfortable at all. All in all, I would recommend him to any of my friends that might be interested in purchasing/leasing a Mercedes. Thank you for the opportunity to share this information w/ you. Risa L. Sahr More

I BOUGHT MY CAR IN ORLANDO BUT DID NOT HAVE TIME TO REALLY KNOW THE CAR. WHEN I WAS IN COCONUT CREEK I STOPPED AND CHARLES WAS THERE TO HELP ME. HE DID NOT SELL ME THE CAR,BUT NEXT TIME HE WILL.I WAS T REALLY KNOW THE CAR. WHEN I WAS IN COCONUT CREEK I STOPPED AND CHARLES WAS THERE TO HELP ME. HE DID NOT SELL ME THE CAR,BUT NEXT TIME HE WILL.I WAS TREATED AS IF HE HAAD SOLD ME THE CAR. HE SHOWED ME EVERYTHING ABOUT THE CAR AND ACTUALLY TAUGHT ME HOW TO DRIVE IT. HE WAS WONDERFUL/// I LOVED THE CAE BEFORE BUT NOW I AM THRRILLED WITH IT, IT WILL BE THE ONLY CAR I WILL EVER BUY I AM 65 YEARS OLD AND ITS THE BEST. THANK YOU CHARLES SO MUCH. PAM CILEN 352-330-6254 More

Charles Strickland is an exceptional salesman. He's thorough, patient, knowledgeable, and an overall nice man. I am so pleased he is the person I worked with. Because of Charlie, I will be a loyal cu thorough, patient, knowledgeable, and an overall nice man. I am so pleased he is the person I worked with. Because of Charlie, I will be a loyal customer of Mercedes-Benz and will always refer friemds and family to him. More