Mercedes-Benz of Coconut Creek

I have bought 2 cars from MBCC this year. In both cases the purchase process was excellent. I have bought a number of used MBZ over the years from MBZ dealers and other high end dealers. There are two thin the purchase process was excellent. I have bought a number of used MBZ over the years from MBZ dealers and other high end dealers. There are two things that stand out for me with MBCC: 1. they do the most extensive amount of paperwork disclosure on the used cars that i have seen anyone do, and this is given to you without asking. You get the amount of work done to the car (actual invoice) when they inspected the car and service history on the car is also available. When you are buying a used MBZ you want to know as much as possible. 2. After deciding to trade a car they backed up their word and made the refunds happen on the prepaid warranties i had purchased. They got it done and refunded the money in a very short time period. I will buy from them again-for sure. More

Customer service dept. is the best I have ever seen. Ms. Carol went above and beyond to make sure I was satisfied. Thank you ms. Carol Carol went above and beyond to make sure I was satisfied. Thank you ms. Carol More

I had a wonderful experience buying my new C-class. LG stepped me throughout the process without feeling pressured. He was always avaiable even on his day off to answer any questions I had on the vehicle stepped me throughout the process without feeling pressured. He was always avaiable even on his day off to answer any questions I had on the vehicle. I would definately recommend LG and this dealership. More

My salesman, Kelly Parrish, made buying my new GLK350 a great experience. He was friendly and considerate of my time and is knowledgable about their cars. His level of customer service was exceptional an great experience. He was friendly and considerate of my time and is knowledgable about their cars. His level of customer service was exceptional and I would recommend him and that dealership over other dealerships I have purchased from in the past. More

Mr Marty Barnel went above and beyond in exceeding our expectations . Worked past 10:30 pm teaching my wife features of the car. Best experience ever in buying a vehicle including MB Dealers. expectations . Worked past 10:30 pm teaching my wife features of the car. Best experience ever in buying a vehicle including MB Dealers. More

The entire dealership was warm, friendly extremely helpful and totally honest and never more so than Marty Barnel. He went out of his way to guide us intelligently on not only the selection of the ve helpful and totally honest and never more so than Marty Barnel. He went out of his way to guide us intelligently on not only the selection of the vehicle but in the accessories as well. if he didn't feel that that things we selected were right for us he advised against the purchase of particular item. We felt that he really cared about putting us in the right vehicle with the right additions. All of which we wanted and needed none of which were excessive, Through humor and innate intelligence with the occasional help from other staff members we have the ideal automobile for us. This is a dealership as typified by Marty Barnel that doesn't make car buying an adversarial relationship, rather it is one that helps you make intelligent, money saving choices in a wonderful atmosphere More

Excellente Dealership. Everyone is very professional and very good manners. They treat you as a potencial human buyer, but with all the respect that anyone deserves. There is no sharks or cutting head waiti very good manners. They treat you as a potencial human buyer, but with all the respect that anyone deserves. There is no sharks or cutting head waiting for you to sale a car. deals or done as quit as you ine your car. Recomended 100 % . Thank you guys. More

I was looking to do an Internet sale for the Audi A7. The documentation I recieved to review the car, along with the follow up calls and email showed a level of customer service that I have not seen in a The documentation I recieved to review the car, along with the follow up calls and email showed a level of customer service that I have not seen in a long time. Even though the car was sold to someone in the showroom Jose continued to follow up with me to ensure that my needs were met. He may have just emailed his way into another sale in the near future. EXCELLENT CUSTOMER SERVICE Mercedes Benz of Coconut Creek you can have my business ANYTIME! Kudos to you Jose Rosario! More