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Mercedes-Benz of Coconut Creek

Coconut Creek, FL

4.4
631 Reviews
Mercedes-Benz of Coconut Creek is the premier destination for all things Mercedes-Benz in Broward County. Located in Coconut Creek, our dealership serves residents from Fort Lauderdale, Pompano Beach, and Boca Raton, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Coconut Creek has it all. Visit our website to learn more, and schedule a test drive today.
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4250 N State Rd 7

Coconut Creek, FL

33073

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Showing 631 reviews

August 31, 2021

Never got a call back. The Agents there prioritize certain people. I’ll just say my young age might’ve been the factor that made my service poor. Till this day still didn’t get a call to about the par More

by Mr305bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karina Viloria
Sep 04, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

August 29, 2021

My most recent visit was good. My previous visit on 07.02 was horrible. I came in for maintenance only to find out my maintenance contract expired 2 weeks prior. I spoke with the service director Mar More

by Slfeise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paulo
Sep 04, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

August 25, 2021

The best place to get service for your Mercedes in South Florida. Kevin (my long time service advisor) is very professional and friendly. He pays close attention to my issues and concerns and never fails to More

by mjmq45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 31, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2021

My car is being serviced by MB Coconut creek and I find their services exceptional More

by Rosieras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Alexis and Rick Brown
Aug 31, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

First visit for service with Phil Moody..Could not have had a better service advisor. Very efficient and extremely knowledgeable .Explained all that was done , Super guy More

by jellyegg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Moody
Aug 17, 2021 -

Mercedes-Benz of Coconut Creek responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2021

I went to get my car serviced and everything wet well. The process of getting into a loaner while my car was being serviced was effortless. Staff very friendly. More

by Kesha R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Viloria
Aug 17, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi Kesha, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

August 08, 2021

Have been visiting this store for over four years and find the agents to be very very professional and personable . More

by Rosieras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 17, 2021 -

Mercedes-Benz of Coconut Creek responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 06, 2021

Liz was very helpful and knowledgeable about the need of my GLA. She gave me the best service and advises. She followed up with me on a timely manner! More

by Jessica Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Berrios
Aug 18, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi Jessica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 06, 2021

Why do I have to jump through hoops to get back 3k in my down payment in a vehicle I returned. More

by Lic7bt6
Friendliness
Recommend Dealer
No
Employees Worked With
Karina Viloria
Aug 18, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 02, 2021

Mercedes-Benz of coconut creek was amazing from the first step that I took into the dealership. Bruce was my sales rep and he was awesome, made the process feel easy. Would highly recommend this dealership a More

by Richsouza91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Summers
Aug 18, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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