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Mercedes-Benz of Coconut Creek

Coconut Creek, FL

Overview
Reviews
Vehicles
4.5
626 Reviews
Mercedes-Benz of Coconut Creek is the premier destination for all things Mercedes-Benz in Broward County. Located in Coconut Creek, our dealership serves residents from Fort Lauderdale, Pompano Beach, and Boca Raton, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Coconut Creek has it all. Visit our website to learn more, and schedule a test drive today.
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4250 N State Rd 7

Coconut Creek, FL

33073

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Showing 626 reviews

November 13, 2021

Poor service. I have attempted 3 times to replace the center brake lamp on my vehicle, but I keep getting the run around from my service advisor. I don’t think he cares about me as a customer. More

by KCG
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service
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Nov 16, 2021 -

Mercedes-Benz of Coconut Creek responded

Hello, we are deeply disappointed by your experience at Mercedes-Benz of Coconut Creek. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

November 08, 2021

There very professional. And they caee about there customers. I would recommend this dealership to all that I come in contact with that drives a Mercedes... More

by RMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Moodie
Report | Print
Nov 09, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of Coconut Creek and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

Nov 09, 2021 -

RMB responded

It was a pleasure.....

October 27, 2021

Our experience at Merced Benz of Coconut Creek has been a very positive and pleasant one. The service representative was knowledgeable and very helpful, with good communication and promptness. The work done More

by Valentina1447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Jose
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Oct 29, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2021

Great service most of the time. Service department go above and beyond at time. Only dislike is no loaners available. More

by unitedmic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Moonie
Report | Print
Oct 04, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 27, 2021

The entire experience was cold and unpleasant. Lack of initiative and professionalism is appalling at this dealership. More

by MBE MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Locksley Thorpe
Report | Print
Sep 29, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 406-1167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

September 15, 2021

Worst experience the service and part department are the worst people are not professional not coming back or recommend no one More

by Scutt24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Pool, Martin Barnel, Jeffrey Boraks, La Garrick Gantt, David Cuesta, Joey Baratta, John Knuth, Omar De La Vega, Mike Pagan, Karina Viloria
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Sep 16, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1167 to discuss what we can do to help.

September 14, 2021

Prompt checkin. Vehicle delivered at exactly the time promised. All services explained. Car returned washed and it perfect shape. More

by Gorkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Strickland
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Sep 16, 2021 -

Mercedes-Benz of Coconut Creek responded

Gorkins, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2021

best experience, Ann the sales rep was on top of everything needed to make my car purchase very smoothly, it's such a pleasure to work with someone that has experience. More

by sami
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann
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Sep 15, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi Sami, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 12, 2021

Mark Sawyer is outstanding sales associate. I had a great experience with Mark Sawyer with purchasing my G-class mercedes benz. I appreciate his effort to make the sale as fast as he could. More

by Olga Depenbrock
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sawyer , Karina Viloria
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Sep 15, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 12, 2021

The person head of the service Dept is very competent and friendly. Mary Donnell has been an employee for a lot of years. The new assistant manager was very friendly, knowledgeable and responsive. More

by soflor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Donnell
Report | Print
Sep 15, 2021 -

Mercedes-Benz of Coconut Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Coconut Creek! If you ever need help, just give us a call. Happy motoring!

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