Mercedes-Benz of Coconut Creek
Coconut Creek, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 626 reviews
I hate taking my Sprinters to any Mercedes dealer but then you're forced when there's a recall and they have to fix it. This time it was for the DEF Bluetec system which has been an ongoing problem with then you're forced when there's a recall and they have to fix it. This time it was for the DEF Bluetec system which has been an ongoing problem with all Sprinters. First of all, you can't get the parts you need and then no one knows how to fix the DEF system. There are many parts to check on the recall list but the dealer only checks one thing at a time and then if they think that one thing fixes the issue they stop checking the other parts. This is not the correct way to fix the Sprinters. Many parts work together to fix the DEF system, not just one. Then it seems like each time I went to this dealer something else coincidentally went wrong while the vehicle is there and immediately after I drove it off the lot. And then the service advisors try to explain to you that nothing was their fault, even for not checking something they should have before I drove it away. Thus, my vehicle has been there way too many times and seems to live at this dealer. And now my wallet is being emptied by the dealer because of all the new things going wrong there. More
All the associates are very respectful, patience, and knowledgeable. I bought. A car 3 years ago and last week I had buy another one for my daughter and Joe Anzalone remembered me and my parents from 3 knowledgeable. I bought. A car 3 years ago and last week I had buy another one for my daughter and Joe Anzalone remembered me and my parents from 3 years ago. More
This service department is one of the best. In my experience, the work has been performed accurately and timely. I fully trust my professional service representative, Rick Brown. He knows the v In my experience, the work has been performed accurately and timely. I fully trust my professional service representative, Rick Brown. He knows the vehicles and keeps me informed of what work is needed. Months ago I moved to an area closer to another dealership, I still bring my car here for service. More
Extremely efficient Was able to take on my problem immediately Arrived and analyzed the notification Waited firvthe completion and very satisfied immediately Arrived and analyzed the notification Waited firvthe completion and very satisfied More
Tod was the best salesman I have ever worked with. The manager was also great. Buying my car here was a great experience and the Service Dept was also great. The manager was also great. Buying my car here was a great experience and the Service Dept was also great. More