Mercedes-Benz of Coconut Creek

Best Mercedes Benz dealership in South Florida. They not charge “market adjustment “ instead of other dealerships. They not charge “market adjustment “ instead of other dealerships. More

Jim Ganley is fabulous. Very professional. Excellent service and communication. Very pleasant staff! They addressed all of my needs at the time of my regular service. Very professional. Excellent service and communication. Very pleasant staff! They addressed all of my needs at the time of my regular service. More

Sales consultant David F was very efficient, courteous & has an excellent knowledge of the car we purchased..... has an excellent knowledge of the car we purchased..... More

Very pleased with the service of the autobody technician Steve and collision consultant Walker. The process for repairs ran very smoothly without headaches. My car looks brand new again. Thanks guys. Job we Steve and collision consultant Walker. The process for repairs ran very smoothly without headaches. My car looks brand new again. Thanks guys. Job well done. More

Appreciate the excellent service provided by Mr. Mark Sawyer at the Coconut Creek Mercedes Benz dealership. The entire process was managed perfectly. Could not be happier with my new car. Thank you Mark Sawyer at the Coconut Creek Mercedes Benz dealership. The entire process was managed perfectly. Could not be happier with my new car. Thank you to Mark, Michael Kanen and the entire Mercedes Benz family for making this a truly exceptional experience. More

Easy to make appointments. Service reps provide upfront details of service, answers questions and is helpful with finding solo Service reps provide upfront details of service, answers questions and is helpful with finding solo More

Service department was great They serviced car fast & communication was good. My service rep was easy to work with. communication was good. My service rep was easy to work with. More

I had a very pleasant experience purchasing a vehicle at Coconut Creek Mercedes-Benz dealership. The process was stress free and easy. I have to say special thank you to salesperson Joseph Anzalone, who wen Coconut Creek Mercedes-Benz dealership. The process was stress free and easy. I have to say special thank you to salesperson Joseph Anzalone, who went extra mile to help me in finding a right vehicle for me. He was very thorough and knowledgeable. Also, I have to say thank you to financial advisor Scott and the rest of stuff, who helped me in process of purchasing my vehicle. More

Always a pleasure dealing with Mercedes Coconut Creek, no attitude like other Mercedes Benz dealers attitude like other Mercedes Benz dealers More

I brought my car in for it’s annual service. I had PREPAID for this service when I bought my car. The dealership initially told me that they would not honor my prepaid service because it had exp I had PREPAID for this service when I bought my car. The dealership initially told me that they would not honor my prepaid service because it had expired 6 weeks ago! How can a prepaid service expire? Well, apparently, I was a few weeks late to service my car and they randomly decided this, even though in my contract it did not say anything about this. They told me that I would have to pay $1200 for the service check up. They also tried to charge us an extra $600 to do a transmission fluid change, that was due at 60,000 miles, although our car only had 29,000 miles. They eventually honored the service prepayment, but only after telling me that they were taking a loss on this service themselves and I had to leave them a 5 star rating. We did allow them to sell us a new battery that the service person suggested, although we had not been having any issues with our current battery. We did this because my husband was so embarrassed at the back and forth argument and felt that they had done us some favor. Honestly, , they did not do anything that I had not Already paid for, attempted to have me be beholden to them and leave them a good review. I have been dealing with this particular dealership for at least 12 years, through 6 Mercedes’. Brion, Kevin and Mercedes of Coconut Creek, shame on you. You can do better. More