Mercedes-Benz of Coconut Creek

I made an appt online for my yearly check. I then called to schedule a loaner. The lady was extremely helpful in helping me fix my appt to have the loaner. My advisor Rick Brown was available I then called to schedule a loaner. The lady was extremely helpful in helping me fix my appt to have the loaner. My advisor Rick Brown was available at my scheduled time and I was quickly in and out, this was the easiest scheduled visit ever. He texted me when my vehicle was ready and again I was quickly in and out! What a pleasure!! More

I had a leak in one tire. Rick encouraged me to bring the car in. Within seconds he found a screw in the tire. He called a Lyft to take me home and I picked up the car the nex Rick encouraged me to bring the car in. Within seconds he found a screw in the tire. He called a Lyft to take me home and I picked up the car the next morning. I have had service at MBCC multiple times and am happy with the service I've received, especially from Rick. More

grate service good comunications service provided very profesional nice clean place waiting room nice and good service profesional nice clean place waiting room nice and good service More

Kevin was great from start to finish. He did everything that was needed to complete the job He did everything that was needed to complete the job More

dealership was not familiar with the code onthe screen as it is a new model but they were able to find and fix in time alloted. it is a new model but they were able to find and fix in time alloted. More

Any dealership is only as good as its personnel. This dealership from the moment I walk in to the time it delivered my car was outstanding to say the least. The one person who made the experience s This dealership from the moment I walk in to the time it delivered my car was outstanding to say the least. The one person who made the experience so exceptional was Joshua Garmon my sales representative. He responded to eery question I had and explained the differences between the two cars I had interest in. Once I decided on the SUV 450+ EQS, he made it his business to explain all the bells and whistles that the car had available to me. Even after the delivery date and going through the programs that could be used I had a few questions that needed to be answered. I called Joshua and of course he got on the phone and explained how I needed to do a few things to find the solutions. Once again he made the experience a success. I will surely after this lease i completed return to the dealership and Joshua for my next car. More

My first visit in Florida. Great service experience. Maria Coronel does a great job! Thank you! Great service experience. Maria Coronel does a great job! Thank you! More

Service was prompt and my car was very clean on delivery. Service advisor was thorough and answered all my questions. Service advisor was thorough and answered all my questions. More

Always a great experience! Kevin, my service advisor, does a super job in always being prepared for my arrival, keeping me informed on what my vehicle needs and the progress of Kevin, my service advisor, does a super job in always being prepared for my arrival, keeping me informed on what my vehicle needs and the progress of the work being done, and having my Mercedes ready to go when I arrive for pick up. Can't ask for anything more.... More

My experience with Maria my service advisor was great ! She was honest, helpful and knowledgeable. She was honest, helpful and knowledgeable. More