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Mercedes-Benz of Coconut Creek
Coconut Creek, FL
626 Reviews
Mercedes-Benz of Coconut Creek is the premier destination for all things Mercedes-Benz in Broward County. Located in Coconut Creek, our dealership serves residents from Fort Lauderdale, Pompano Beach, and Boca Raton, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Coconut Creek has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 626 reviews
April 22, 2023
The bodyshop this dealer uses is horrible. The manager Omar has no idea what he is doing. After waiting for over a month and 2 repaints to get the color correct. When I went to pick up my car The manager Omar has no idea what he is doing. After waiting for over a month and 2 repaints to get the color correct. When I went to pick up my car the paint still had to be buffed up. Horrible experience! I strongly recommend new management or a new bodyshop. More
by Ignacio
Employees Worked With
Javier at dealer and Onar at bodyshop
April 12, 2023
This process was amazing everyone I encountered was amazing and helpful. Brittany M was amazing guided me through the journey and kept me updated. Mike was amazing he was able to find me the right vehi amazing and helpful. Brittany M was amazing guided me through the journey and kept me updated. Mike was amazing he was able to find me the right vehicle from another store. Such a pleasure and wonderful experience. Only thing I would recommend is the bow. I really wanted to take a picture with a huge bow on my car More
by Kay
Employees Worked With
Brittany M and Mike(manager)
April 07, 2023
This was the 1st time I used this dealership’s service dept. The one closest to me could not get me a rental car during service for over 2 months. I was lucky enough to get Phillip Moody as my service r dept. The one closest to me could not get me a rental car during service for over 2 months. I was lucky enough to get Phillip Moody as my service representative. He went above and beyond to ensure quality service, swift efficiency and transparency in pricing. I will drive out of my way to go to him for my future needs. More
by Cathyponczek
Employees Worked With
Phillip Moody
April 04, 2023
Over all, a very good experience. This was the third car that I purchased from this specific location, and they've never disappointed. Natalie, the Sales Manager was knowledgeab This was the third car that I purchased from this specific location, and they've never disappointed. Natalie, the Sales Manager was knowledgeable, personable and professional. The pricing, which was discussed and negotiated in advance, was honored to the dollar and there were no "games" at any point, as expected from a premium product dealership. David, the sales representative was very nice and eager to help. If I had to offer one point of improvement, I'd say that it is important to know everything about the product that you sell. That applies to such items as range of driving, power or features of the vehicle, as well as the differences between the different models. I think that being in possession of such knowledge instils confidence in prospective buyers and makes the transaction smoother. More
by RN
Employees Worked With
Natalie and David
April 04, 2023
The most horrible treatment that I have been given in a dealer. The only thing that helped was the seller joseph. Terrible service and service manager. and i purchase in cash $ 23,000 dealer. The only thing that helped was the seller joseph. Terrible service and service manager. and i purchase in cash $ 23,000 More
by Fr50013
Employees Worked With
joseph
