Mercedes-Benz of Coconut Creek

My experience at Mercedes Benz of Coconut Creek was great! My sales associate, Norman Zelaya, was the best! He was knowledgeable, very professional and courteous. He was able to obtain the vehicle my w great! My sales associate, Norman Zelaya, was the best! He was knowledgeable, very professional and courteous. He was able to obtain the vehicle my wife wanted and this was very exciting for her. Norman made our experience most pleasurable. When the need should arise, I wouldn’t hesitate going back to Mercedes Benz of Coconut Creek. It’s a great dealership with great people!! More

I had a truly frustrating experience at AutoNation Mercedes-Benz of Coconut Creek that I feel others should be warned about. Salesperson David Gardner was very pushy, insisting I submit a credit appli Mercedes-Benz of Coconut Creek that I feel others should be warned about. Salesperson David Gardner was very pushy, insisting I submit a credit application to hold a car--even though I clearly said I wouldn't unless the hold was guaranteed 100%. He assured me this was the only way and that manager Locksley Thorpe approved it. After I submitted the application (which triggered a hard credit inquiry), I was even sent a final invoice, making me believe the vehicle was secured. Yet, despite these assurances, the car was sold to someone else. When I followed up multiple times, David promised a manager would contact me, but I never received any response. Only after reaching out to another salesperson did I get a call back hours later with the news the car was gone. The lack of communication, broken promises, and complete disregard for the damage to my credit report is unacceptable. This experience felt deceptive and completely unprofessional -- especially from a luxury brand dealership. I strongly caution anyone thinking of doing business here to think twice before trusting their commitments. This was by far the worst car-buying experience I've ever had. More

Buying experience was straightforward and easy to complete. The salesperson Steve Wilson was very considerate and helpful without hesitation. Sales Manager Chris Brandt was a pleasure to meet and hel complete. The salesperson Steve Wilson was very considerate and helpful without hesitation. Sales Manager Chris Brandt was a pleasure to meet and helpful with all my requests. More

Years ago when I started business with MB I was always able to contact abperdon via phone, today unless I choose the SALES button I can never speak to anyone. Worst, the operators have no problem releasi able to contact abperdon via phone, today unless I choose the SALES button I can never speak to anyone. Worst, the operators have no problem releasing g the calls then hanging up. Terrible. More

Everyone we interacted with was incredibly professional; from the salesperson to the finance agent. We truly had an amazing experience. They were extremely patient with us, and we highly recommend this loca from the salesperson to the finance agent. We truly had an amazing experience. They were extremely patient with us, and we highly recommend this location. More

The Sales staff was friendly, courteous and professional. I was very impressed with Imaree, he was very knowledgeable, helpful and explained the functionality of the GLA. I was very impressed with Imaree, he was very knowledgeable, helpful and explained the functionality of the GLA. More

I put my brand new sprinter into service do to bad diesel level( faulty pump) and rusty connector in side I got my sprinter back with diesel all over tank and undercarriage , dripping fuel Connector not do level( faulty pump) and rusty connector in side I got my sprinter back with diesel all over tank and undercarriage , dripping fuel Connector not done Truck was driven like is a sport car Shame More

I had a wonderful experience getting my tires replaced. I always go to Rick when scheduling service on my car. Rick, always communicates with me and makes process smooth. I always go to Rick when scheduling service on my car. Rick, always communicates with me and makes process smooth. More

Everybody was professional and willing to accommodate me to make sure we had a deal to make sure we had a deal More

I recently purchased my beautiful EQS 450+ from Mercedes-Benz of Coconut Creek, and I couldn’t be more thrilled with my experience! From the moment I walked in, the atmosphere was welcoming and pro Mercedes-Benz of Coconut Creek, and I couldn’t be more thrilled with my experience! From the moment I walked in, the atmosphere was welcoming and professional, but what truly made my visit stand out was the outstanding service provided by David G. His knowledge, patience, and genuine enthusiasm made the entire process not only easy but enjoyable. While there was a slight hiccup with Ariel from the financial department, who didn’t quite seem as excited to share in my joy, even that couldn’t take away from what was overall an excellent experience. David’s exceptional service more than made up for any small bumps along the way. Thank you, David, for making my car-buying experience truly memorable. I’m beyond happy with my new EQS 450+, and I’ll definitely be recommending Mercedes-Benz of Coconut Creek to others because of the great service you provided! More