Mercedes-Benz of Clearwater

Best Car Buying Experience My wife and I had the most enjoyable and professional car buying experience recently. Bill Ashe was incredible to deal with and was a consultant throu My wife and I had the most enjoyable and professional car buying experience recently. Bill Ashe was incredible to deal with and was a consultant through and after the car purchase. He created the best situation possible and executed the deal with the full backing of the Lokey organization. His personality, professionalism and knowledge is unmatched with other previous car buying experiences elsewhere. I hope others read this and take note to ask for Bill Ashe at this dealership. The Sales Manager Miguel Bartoli was involved in this experience as well and provided incredible backing for Bill and spent time with my wife and I to ensure all of our needs were met. His presence and expertise helped provide for a positive and smooth deal. Karen Williams in Sales Finance was absolutely incredible. She blew us away with how fast, accurate and professional she processed this transaction. She was an absolute pleasure to discuss the terms, options and assurances with. She knows her business and it shows! Our experience has continued to be excellent since the vehicle delivery and we appreciate all of the hard work and dedication by Bill, Miguel and Karen with the follow up. It is nice to make a connection with a dealership and know that you can positively recommend them to anyone and they will have the same if not better experience than we had. Thank you Lokey Mercedes! More

New Car Purchase Fantastic professional organization to work with. From the time I walked in the door until I left it was unadulterated attention. Wes Crane and Karen Fantastic professional organization to work with. From the time I walked in the door until I left it was unadulterated attention. Wes Crane and Karen Williams are consummate professionals and I plan on recommending them both as referrals. Seamless process and it's obvious Karen has done this a couple of times. Everything was explained in-depth and I left there feeling very good about my decision. Thanks to all. Jason you have a great team up there. More

New Car Purchase We went into the dealership while having our C320 serviced to look at a new SLK. We were referred to Russel Bauer by Brian Collins in service. Russe We went into the dealership while having our C320 serviced to look at a new SLK. We were referred to Russel Bauer by Brian Collins in service. Russell was the upmost professional. He came to greet us in the service department and promptly escorted us to the lot. We looked at and drove the SLK and then did the same with a showroom C300. Russel was patient, knowledgeable, extremely professional and worked with us to try and match the best vehicle to our lifestyle. He worked with us on pricing and a trade-in with our current vehicle. Because of this we purchased a 2015 C300 that we LOVE. He has touched base with us twice since then and has made sure we are comfortable with our purchase and all the technology it offers. Austin Lokey spent almost two hours with us on the technology and was extremely thorough. Lokey is lucky to have such great professionals as Russell, Brian and Austin on their staff. We look forward to a long ratio ship with this dealership and Russell and Brian. More

I could not have had a better experience! Thank you ALL! First of all, I am not someone foreign to the experience of purchasing a car. I have bought so many cars, I lost count years ago. In fact, this car (2 First of all, I am not someone foreign to the experience of purchasing a car. I have bought so many cars, I lost count years ago. In fact, this car (2014 GLK) was the third Mercedes that I purchased from Lokey, my first being a 300SE back in the 90s. I knew Marc when he was with that other dealership in Pinellas County and he has been very good about following up and keeping in touch with me through the years. He contacted me this past week about another car and Karen Williams worked with him to find the perfect car for my situation and lifestyle. I have wanted a GLK for quite sometime and I have to say, I cannot be happier with the 2014 that they sold me! It is exactly what I wanted and I am in love with the color. Throughout this all, everyone that I interacted with in the dealership made this a wonderful car-buying experience. I will not hesitate to recommend Lokey and Marc to anyone that asks me where to purchase a car. Also, having Austin Lokey go through all the tech items in the vehicle (Navigation, Phone and Bluetooth for example) is a the perfect introduction to the sometimes complicated task of understanding your new car. You all are first rate! Thank you! Best Regards, Doug Swain More

Third MB Dealt with Russel Bauer and he was an excellent sales manager who helped us make our third Mercedes purchase from Lokey. Great Sales Manager and wonde Dealt with Russel Bauer and he was an excellent sales manager who helped us make our third Mercedes purchase from Lokey. Great Sales Manager and wonderful dealership - Strongly recommended. More

Repeat Customer The staff of Lokey Motor Company are a great group of people, moving from one department to the other. My new car is my 4th from Lokey Mercedes and I The staff of Lokey Motor Company are a great group of people, moving from one department to the other. My new car is my 4th from Lokey Mercedes and I honestly can't say enough favorable things about the Lokey "family" of employees. From the time I walk in the door to the time I drive away in my new car I'm always amazed, but not surprised, that they are able to exceed my expectations!! I appreciate each of them. More

Love my new car My salesman Marc Sexton was very nice and patient with me as I test drove several vehicles and even pondered for a bit before choosing the one for me. My salesman Marc Sexton was very nice and patient with me as I test drove several vehicles and even pondered for a bit before choosing the one for me. He ensured I had all the discounts and rebates that were possible and made the purchasing really simple. The individual attention to teach me my vehicle's capabilities was a really nice touch. The dealership even went out of its way to help me clean my headliner after I got something on it the 2nd day I had the vehicle. I am very grateful for Mark and Lokey family! More

Fantastic! Joe went above and beyond what I expected him to do, to ensure that my experience buying an Electric Drive Smart, a first class experience. Joe went above and beyond what I expected him to do, to ensure that my experience buying an Electric Drive Smart, a first class experience. More

Great Car Buying Experience After going to several dealerships and dealing with salesmen and saleswomen, Russ stood out from the crowd, and made my first car buying experience a After going to several dealerships and dealing with salesmen and saleswomen, Russ stood out from the crowd, and made my first car buying experience a pleasure. He was friendly, helpful and made me feel very comfortable throughout the whole process. Can't recommend Russ and Lokey enough. More

Outstanding customer service My husband and I have been Lokey customers for many years and everyone in this dealership has always exceeded our expectations! Most of all Bill Ashe My husband and I have been Lokey customers for many years and everyone in this dealership has always exceeded our expectations! Most of all Bill Ashe our sales representative. Bill has gone out of his way numerous times to make our experience with sales and service exceptional! During the process of purchasing a new car he pays attention to every detail and make sure you are aware of every option that's available. After the purchase of your car he is still there by your side making sure you're taking care of in every possible way. When your car is being serviced, Alan also goes above and beyond in regards to customer service! Thank you both for being so exceptional. Both of you set the standard of outstanding customer service! More