Mercedes-Benz of Clearwater
Clearwater, FL
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On time , prfoessional I am so glade to deal with lokey motor company which has very professional sales woman such Ms. Sandy Ammerman who was very expertise to explain and c I am so glade to deal with lokey motor company which has very professional sales woman such Ms. Sandy Ammerman who was very expertise to explain and cover all questions I had concern about. More
My husband and I purchased our first Mercedes-Benz C 300 today February 19, 2020. Greig Larsen and Tim Martin were absolutely amazing!!!! They made the entire car buying experience a pleasure!!!!These two g today February 19, 2020. Greig Larsen and Tim Martin were absolutely amazing!!!! They made the entire car buying experience a pleasure!!!!These two gentlemen are very professional, polite and most of all knowledgeable. Lokey Mercedes-Benz deserves great recognition for employing such great individuals. Thanks again guys for everything! Mr. and Mrs. Williams More
Jason Goode is a terrific GM. He stepped up to the plate and offered a solution to resolve a service issue. He proved to have the desire to maintain the MB standard and he solved my service inquiry immediat and offered a solution to resolve a service issue. He proved to have the desire to maintain the MB standard and he solved my service inquiry immediately. On a side note: they need to clean house with a lot of old timer sales reps. They are not equipped to sell MB in 2020. More
JOE RYNDAK BEST SALESMAN EVER MY SALESMAN JOE RYNDAK WAS SO PROFESSIONAL KNOWLEDGEABLE AND EXTREEMLY CUSTOMER SERVICE ORIENTED. JOE MADE MY LOKEY MERCEDES EXPERIECE TOP NOTCH!! EVE MY SALESMAN JOE RYNDAK WAS SO PROFESSIONAL KNOWLEDGEABLE AND EXTREEMLY CUSTOMER SERVICE ORIENTED. JOE MADE MY LOKEY MERCEDES EXPERIECE TOP NOTCH!! EVEN AFTER THE SALE WAS FINAL, I HAD A FEW CONCERNS AND JOE WAS RIGHT THE TO TAKE OF ME. More
Terrible dealership Worst experience I’ve ever encountered in my life if I could give this dealership zero stars I absolutely would. The most unprofessional and rude asso Worst experience I’ve ever encountered in my life if I could give this dealership zero stars I absolutely would. The most unprofessional and rude associates I’ve ever dealt with it’s unbelievable that Mercedes Benz allows such unprofessional behavior. Save your time and money take your money elsewhere this dealership scammed me out of a car which is now a lemon. Refused to work on my car after the fact for there mistake. More
Airbag recall I brought my GL450 in for Airbag recall and got my vehicle back with the speedometer not working. Was told it would take a few hours and cost me. When I brought my GL450 in for Airbag recall and got my vehicle back with the speedometer not working. Was told it would take a few hours and cost me. When I brought it in it was working fine. The folks are crooks!! Run as fast as you can away from this place!! More
Long time customer now going elsewhere I have bought several cars from Lokey Mercedes over the years and have had my cars serviced there. Recently, I took my car in to get tires and the mi I have bought several cars from Lokey Mercedes over the years and have had my cars serviced there. Recently, I took my car in to get tires and the mileage was recorded wrong, When I questioned it, I was told it would be corrected but it has been over a month and the mileage still reads wrong on my Carfax. Two weeks after this incident, my SLK with 26,000 miles on it started leaking water through the roof. I was told the entire roof has failed and must be replaced. The cost started at $4k, then went up to $5200, and then I was told the roof was only available in an all-glass version and my car will no longer be a hardtop convertible, but a glass-top convertible. The price is now up to $6900, but I am supposed to feel better about it because MB is going to chip in out of good will and that will reduce my portion to about $5k. I purchased a premium automobile with intentions of keeping it for several years and will have spent about $7k on the car in the past month, and when I get the car back, it won't even look the same. And now I have an odometer issue on top of everything else. Needless to say, I am done with this dealership and done with Mercedes. I could not be any more disappointed. More
Disappointed with the service department and ultimately the sales department. Purchased a certified pre-owned S Class in Aug 2018. Noticed significant break s with the service department and ultimately the sales department. Purchased a certified pre-owned S Class in Aug 2018. Noticed significant break squeaking within the first few weeks of driving it that I did not notice when I purchased the vehicle. Brought the car in - and was told by the service team it was likely the front break pads - which were replaced. The noise continued. Brought the car back - drove with a service person who noted the sound immediately. He says it was coming from the rear brakes. Because they replaced the pads in the front first they are asking I pay to have the rear brake pads/rotors replaced. My issues is if this was identified correctly the first time I would not have had the front pads replaced. Further I would not have purchased this car had I noticed this issue prior to signing the papers. The fact that I noticed it within weeks of having the car tells me it existed prior to purchasing this car. I unfortunately did not notice it. If looking for certified pre-owned would use another dealer in Tampa. More
Jazz sales professional This dealership has excellent customer service, I’m very happy that I got put in Jazmin’s hands. She’s very knowledgeable about the cars, goes out of This dealership has excellent customer service, I’m very happy that I got put in Jazmin’s hands. She’s very knowledgeable about the cars, goes out of her way to make sure your happy and follows up with you. I consider her a good friend now and I love that there is a women in the industry as it is usually guys she makes you feel very comfortable. More
Excellent experience with our sales person Jazmin Rodriguez Muchas gracias Lokey Motor, especialmente a "JAZMIN RODRIGUEZ" que fue nuestra vendedora y su atencion fue desde el primer momento excelente y sigue s Muchas gracias Lokey Motor, especialmente a "JAZMIN RODRIGUEZ" que fue nuestra vendedora y su atencion fue desde el primer momento excelente y sigue siendo aun despues de la venta. Sobresaliente😉 5 ????? More