Mercedes-Benz of Clearwater
Clearwater, FL
Filter Reviews by Keyword
By Type
Showing 520 reviews
My purchase experience was nothing short of fantastic. If you're in the market for a new Mercedes-Benz, go see Naaman. Not only was he professional, courteous, and knowledgeable of the vehicles; but he upgra you're in the market for a new Mercedes-Benz, go see Naaman. Not only was he professional, courteous, and knowledgeable of the vehicles; but he upgraded me with a better vehicle with more features that was still within my budget for new vehicle purchase. Naaman also went the extra mile to personally deliver my vehicle after having it fully detailed. The Finance Manager Karen is pleasant and full of personality, and the tech instructor Colin demonstrated the technology on the new model inside and out ( I can do everything, but drive the car from the app. Sweet!). My experience with Mercedes-Benz of Clearwater has been nothing short of top-notch! Sales, Finance, Service, Experience, second to none. I'll be back for my next vehicle purchase. They've got a customer for life. More
Thank you to Ethan and the rest of the Service team. I dropped off my car and was given a beautiful GLA , until my vehicle was ready. Since I had contractors in and out of my house, Ethan came to my house dropped off my car and was given a beautiful GLA , until my vehicle was ready. Since I had contractors in and out of my house, Ethan came to my house and swapped out the vehicles. My car drives great and looked as clean as the day I purchased it! Great job and you have. lifetime customer! More
Amazing Experience leasing our new All Terrain GLB 250! Thank you Cody & Wes! We absolutely loved everything about working with the both of you! Rob & Joanne Meredith Thank you Cody & Wes! We absolutely loved everything about working with the both of you! Rob & Joanne Meredith More
Demertrios was great. He took good care of us. He was very kind, knowledgeable and patient. He answered all of our questions and made our car buying experience non stressful. very kind, knowledgeable and patient. He answered all of our questions and made our car buying experience non stressful. More
This dealership is absolutely HORRIBLE! They Lie, are completely unethical, immoral and are the poster child for why people in general HATE car dealers! So it starts out like this. I contact the deal completely unethical, immoral and are the poster child for why people in general HATE car dealers! So it starts out like this. I contact the dealership on a Friday night just before they are getting ready to close and tell them I saw a car on their website and I am very interested in it. I am told by a Joe Reviere (AKA Snake) that they are closing up for the night but he would contact me the next day. I specifically told me, OK, but can you please put a HOLD on the vehicle for me as I am VERY interested in it and that we could talk numbers in the morning and he said YES. I again very specifically asked him (and this is all in writing via texts) that the vehicle would have a HOLD on it, correct? And he stated YES, that is correct. So, the next day comes and he sends over numbers to me including trade in value on my car. I thank him for the quote and ask how they came up with the number for my car as it is 7K less then 2 other dealers have quoted me, he says that is what it is worth in his market. I let him know that it was a FL based dealer that gave me one of the quotes and could he please speak with the manager who quoted this and see if he would be willing to meet in the middle (even though it would still be less, I was willing to work with them on it) and he said YES, he would go back and see. Shortly thereafter I get a text asking if I could send some pictures of my vehicle over to them and I said Sure, I'll send them in just a minute. Now during all this time the VEHICLE is suppose to have a HOLD on it, as the "Lying Snake" Joe Reviere had previously told me he PUT a hold on the vehicle. I send over the pictures and get an almost immediately response Thanks for the Pictures but we just sold the vehicle to someone else! What?? How? I have a hold on the vehicle, I am negotiating with you in good faith, I took the time to send the pictures you requested and yet you sell the vehicle without even giving me the right of first refusal, as we were right in the middle of talking and again I WAS TOLD YOU PUT A HOLD ON MY THE VEHICLE FOR ME (CLEARLY xx!). What an unethical, underhanded thing to do! My advice to ANYONE even thinking about purchasing from this dealership, DON'T! Avoid this dealership at all cost, there are many more Mercedes Dealerships out there and as someone who has purchased at least 30 or more cars I can tell you this dealership is THE WORSE of THE WORSE! I have never been treated so poorly by a dealership then this place, especially when purchase a vehicle that exceeded $120K! Buyer Beware! I strongly believe that any positive reports you see on this dealerships are most likely just SHILLS! A dealership this bad, that treats customers this poorly almost certainly does it to EVERYONE, don't fall their nonsense, go elsewhere and save yourself time, money and frustration! More
Many thanks to Tony Pineiro and Karen Williams. They hit it out of the park again for us on a new GLC 300. Will continue to return to MB of Clearwater for their excellent and very professional level of serv it out of the park again for us on a new GLC 300. Will continue to return to MB of Clearwater for their excellent and very professional level of service. More
Demetrios and all of the people at Mercedes Benz in Clearwater were nothing short of phenomenal, and my car buying experience was simply amazing. Knowing I was having a hard time finding a vehicle Dem Clearwater were nothing short of phenomenal, and my car buying experience was simply amazing. Knowing I was having a hard time finding a vehicle Demetrios literally drove to my house and picked me up in what turned out to be my new AMG GLE 43. The buying process was incredibly easy and fast, got approved in no time thanks to the amazingly fast and accurate work of Kirk Kiespert, I was driving away from the lot in literally a few hours later in my new car! Mind blown, before you talk to anyone else ask for Demetrios Mina and Kirk Kiespert, they are absolute rock stars , and will go the extra mile for you!, or in my case an extra 50 miles!! 🤩 More
May 8 2021 we purchased our 2nd Mercedes Benz CLC 300 and love it. Our salesman, Demetrios. He was very knowledgeable, kind, patient and answered all our questions and more. He showed us a variety of vehi love it. Our salesman, Demetrios. He was very knowledgeable, kind, patient and answered all our questions and more. He showed us a variety of vehicles that were within our budget and offered all the features we were looking for. The finance manager also went above and beyond with his services to ensure we were satisfied with our payments. Everyone made us feel welcome and that they appreciated our business. We will refer our family and friends. Willie n Kris Edwards More
I have bought over 20 Mercedes from this dealer and I will go back again when the times comes to get another one. They are the best in the entire Tampa Bay Area, I have been to other dealers and walk out will go back again when the times comes to get another one. They are the best in the entire Tampa Bay Area, I have been to other dealers and walk out going back to Mercedes of Clearwater. They take the time to explain you everything about your new car and i have gone back to ask questions and they have spent what ever time is needed to help me. More