Mercedes-Benz of Clear Lake

Extremely professional service agent Zeke always takes excellent care of me and my cars. He has gone above and beyond to keep me informed, provide service and repair in a timely manner and he’s just a gre excellent care of me and my cars. He has gone above and beyond to keep me informed, provide service and repair in a timely manner and he’s just a great guy. I feel lucky to have met him 4 years ago. Could not be happier with the service he provides. More

They listen to what I say. I feel comfortable with them. Ruby is super and she cares about Mercedes I feel comfortable with them. Ruby is super and she cares about Mercedes More

I just love the service I receive when I take my car for service. My Service Advisor Eric Nguyen is the best! service. My Service Advisor Eric Nguyen is the best! More

My service consultant, Patrick Williams, is always responsive to my questions and is very pleasant to work with. The facility is clean and comfortable. The amenities in the waiting area are conduciv responsive to my questions and is very pleasant to work with. The facility is clean and comfortable. The amenities in the waiting area are conducive to getting work done. The service on my car always done well with no need for re-work. More

I had a negative experience with the dealership's service. The staff lacks proper training and knowledge, and the service is poor. The management needs improvement. service. The staff lacks proper training and knowledge, and the service is poor. The management needs improvement. More

Everyone in the service department from the moment you drop your car to when you pick it up is wonderful! drop your car to when you pick it up is wonderful! More

Good services. The Staff was excellent! The helped me in a timely manner. Kept me updated as well The Staff was excellent! The helped me in a timely manner. Kept me updated as well More

The entire experience with the service department was exceptional. My service Advisor Patrick Williams was very professional and attentive. He made sure to advise me of updates on my vehicles repairs alm exceptional. My service Advisor Patrick Williams was very professional and attentive. He made sure to advise me of updates on my vehicles repairs almost daily. My interaction with him made the process very smooth and seamless! Awesome experience and I look forward to continuing my business with this dealership. More

Brought the Mercedes in for repair. The loaner we’d booked in advance was ready. After the problem was found I was able to approve the repair online. The car was ready the same day the The loaner we’d booked in advance was ready. After the problem was found I was able to approve the repair online. The car was ready the same day the repair was approved. More

They are always accommodating, Alex Rodriquez always is very helpful n gets me in when I need to get my car there. The waiting area I love,is always clean, fresh coffee and great snacks. very helpful n gets me in when I need to get my car there. The waiting area I love,is always clean, fresh coffee and great snacks. More