Mercedes-Benz of Clear Lake

High-end Service I have been using this dealership for years and have always received exceptional service. Team members are quick to welcome you and service reps take I have been using this dealership for years and have always received exceptional service. Team members are quick to welcome you and service reps take care of keeping you in the loop while waiting for service. Keep up the great work! More

Service A review I brought my GLA in for its service A. Ana has been so helpful with all my services! Everything goes so smoothly, and the car guys are very thoughtfu I brought my GLA in for its service A. Ana has been so helpful with all my services! Everything goes so smoothly, and the car guys are very thoughtful and polite. Thanks! More

Wonderful Service! This was my first time at the dealership. Everyone was wonderful, the time it took for the attics was perfect, and Alvin was very thorough with spla This was my first time at the dealership. Everyone was wonderful, the time it took for the attics was perfect, and Alvin was very thorough with splashing what they did and what I needed to follow up with. I was very pleased with my experience. More

Helpful Staff My wife had a flat tire while returning form the mall, and she was trying hard to call the service number. No one was picking up. Matt Graham(shop for My wife had a flat tire while returning form the mall, and she was trying hard to call the service number. No one was picking up. Matt Graham(shop foreman) and his associate from clear lake came to her rescue. They were just driving by, but stopped and helped her change the tire. That is something out of the way. I am really glad that I am customer of clearlake mercedes benz. Thanks a lot Matt Graham for helping my wife. You could have have just driven by. Thats someone who who cares. More

Great experience I had a great experience with this dealership when looking for a new car. They followed up appropriately without being overwhelming. All questions a I had a great experience with this dealership when looking for a new car. They followed up appropriately without being overwhelming. All questions answered and overall a great experience. Would highly recommend! More

Grear Experience Great customer service and my sales consultant, Fidencio Leija, was very knowledgeable with amazing attention to detail. I would recommend the dealers Great customer service and my sales consultant, Fidencio Leija, was very knowledgeable with amazing attention to detail. I would recommend the dealership and Fidencio to my family and friends. More

David is a good sales manager I bought a 2012 Infinity G37 sports package from a sale manager named David, He was very courteous and made my car buying experience enjoyable. I ha I bought a 2012 Infinity G37 sports package from a sale manager named David, He was very courteous and made my car buying experience enjoyable. I haven't had the car long, but overall great car buying experience.The only reason, I didn't give the dealership a 5 star is the crack in the windshield that I didn't notice was there when I test drove the car> I have to get it filled quickly, so it won't spread and the windshield has to be replaced. More

Disgusted This place just lies.. They post online to request a price or to ask questions. No one ever responds. They are the dealership stereotype.. Just manipu This place just lies.. They post online to request a price or to ask questions. No one ever responds. They are the dealership stereotype.. Just manipulate or post ads for the sake of it - with no honesty or care. More

Shameful how they treat our veterans He payed cash. Now Mercedes want $6,437.00 to undo a deal less than 48hrs ago. Is that any way to treat a military retiree PURPLE HEART recepiant? Wa He payed cash. Now Mercedes want $6,437.00 to undo a deal less than 48hrs ago. Is that any way to treat a military retiree PURPLE HEART recepiant? Wants his old car back "it's a better car than newer model" More

You deserve better Sales lady only interested in her commission as she stated and it showed. I feel like I was "duked" from start to finish. My only option for a 2015 ML Sales lady only interested in her commission as she stated and it showed. I feel like I was "duked" from start to finish. My only option for a 2015 ML350 was fully loaded whether I wanted the added features or not. She stated she could not build one to my preference, although it was advertised online. After several so-called negotiations I was presented with the ORIGINAL MSRP price. Once brought to her attention she said it was a mistake. I was then sent into another room where the representative was not smiling. Apparently he an attitude assuming I would not puchase additional feautures which meant he too would not get his commission. His tone was very aggressive. He told me I would save money if I bought the oil change package. I explained the sales lady previously told me different info. He immediately left the office and went to get her. She and I went back and forth as to what she said. Although she was right, she realize he was upset because of her disclosure. I felt so uncomfortable. I felt like I should purchase something mainly out of intimidation, so I did. The final guy that showed me how my features work in my vehicle was very professional however. I had a better overall experience when I purchased my Toyota. More