Back

Mercedes-Benz of Clear Lake

League City, TX

4.8
490 Reviews

500 Gulf Freeway South

League City, TX

77573

Directions

By Type

Showing 490 reviews

September 30, 2024

It was my first time having maintenance on my car, so I wasn't sure what to expect, but it is thanks to Patrick Williams that I wasn't overwhelmed by everthing. As soon as he said hello to me he smiled and More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
Oct 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Pablo, thank you for taking the time to leave a review for us at Mercedes-Benz of Clear Lake. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2024

Best Service. Mr. Pham Isa wonderful advisor. He is very knowledgeable and always give you the best advice. More

by Cnbm747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tren Pham
Oct 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy Mr. Pham could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 29, 2024

Zeke was exceptional. Very attentive to my needs on my car.,Highly recommended.very attentive More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke Gates
Oct 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Rico, thank you for your kind review; we are happy to pass along your comments to Zeke here at Mercedes-Benz of Clear Lake! Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2024

Very nice facilities. Teresa handled my service appointment with professionalism. Communication and diagnosis were extremely well executed through text and calls. My onl More

by mproctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Oct 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2024

This dealership needs to do better in looking over customers cars before and after a repair with them or even if they take it else where to get repaired. They should take pictures inside and out to ma More

by cars_mopar_car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zeke, service advisor
Sep 28, 2024 -

Mercedes-Benz of Clear Lake responded

I apologize for the poor communication and lack of proper documentation of your vehicle's condition before and after the service visit. Can you please contact me? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via the email listed below. Dreicherts@mbclearlake.com Daniel Reicherts, Service Director

September 27, 2024

The reception room is spacious and comfortable. The service work is very professional. Good work! More

by Tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Pham
Sep 30, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

September 27, 2024

Prompt service after a breakdown; willing to work me in without an appointment. Completed before expected. More

by Kbedsole1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 30, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2024

Our experience has been exceptional since the moment we walked in the door to the moment, we drove off with our new vehicle. Our sales person was very friendly helpful and answered all the questions that w More

by Mimi.l1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ John and Jessie Ledet
Oct 03, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2024

I scraped a wheel pretty badly, I stopped by the dealership without an appointment and they had me on my way in just a little more than one hour! My wheel shows none of the damage anymore! I’m very More

by larry9h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Williamson
Oct 03, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2024

Hello. I was there for a detailed cleaning last Friday. I noticed the last 2 days the volume control on the steering wheel, the + symbol is peeled. It wasn More

by mayelad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
...
5
...