Mercedes-Benz of Clear Lake
League City, TX
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It was my first time having maintenance on my car, so I wasn't sure what to expect, but it is thanks to Patrick Williams that I wasn't overwhelmed by everthing. As soon as he said hello to me he smiled and wasn't sure what to expect, but it is thanks to Patrick Williams that I wasn't overwhelmed by everthing. As soon as he said hello to me he smiled and shakes my hand, which to me helps me feel more comfortable and respected. He made sure to tell me things about my car and how the inspection process goes. Patrick Williams is truly a wonderful man who treats his clients with the upmost respect. Thank you a ton to this great man. More
Very nice facilities. Teresa handled my service appointment with professionalism. Communication and diagnosis were extremely well executed through text and calls. My onl Teresa handled my service appointment with professionalism. Communication and diagnosis were extremely well executed through text and calls. My only disappointment was that one of the issues they said was fixed was not. A/c was not blowing cold. All other repairs seem to be very good. I do plan on coming back to this location as it is very well run. More
This dealership needs to do better in looking over customers cars before and after a repair with them or even if they take it else where to get repaired. They should take pictures inside and out to ma customers cars before and after a repair with them or even if they take it else where to get repaired. They should take pictures inside and out to make sure the car is the same way the owners dropped it off to them. They need to communicate more with the customer and let them know what's going on with their vehicle. More
Our experience has been exceptional since the moment we walked in the door to the moment, we drove off with our new vehicle. Our sales person was very friendly helpful and answered all the questions that w walked in the door to the moment, we drove off with our new vehicle. Our sales person was very friendly helpful and answered all the questions that we needed. More
I scraped a wheel pretty badly, I stopped by the dealership without an appointment and they had me on my way in just a little more than one hour! My wheel shows none of the damage anymore! I’m very dealership without an appointment and they had me on my way in just a little more than one hour! My wheel shows none of the damage anymore! I’m very happy. More
Hello. I was there for a detailed cleaning last Friday. I noticed the last 2 days the volume control on the steering wheel, the + symbol is peeled. It wasn I was there for a detailed cleaning last Friday. I noticed the last 2 days the volume control on the steering wheel, the + symbol is peeled. It wasn't like that when I dropped it off. It looks like the black plastic cover is peeled and It might continue peeling. Can you please fix it? Please let me know. I can send a picture per your request. Thanks More