Mercedes-Benz of Clear Lake
League City, TX
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Superp Service My service representative, Johnny Martinez, was efficient, courteous and timely. This is the reason I choose your dealership to service my automobile My service representative, Johnny Martinez, was efficient, courteous and timely. This is the reason I choose your dealership to service my automobile when necessary. Thanks for the excellent service once again. More
Overall experience I brought my car in for service due to all the warning lights coming on the dash. My service rep Ana Mejia made sure I was taking care. She handled al I brought my car in for service due to all the warning lights coming on the dash. My service rep Ana Mejia made sure I was taking care. She handled all ny insurance and warranty information I recommend her to everyone. She is truly an asset to this establishement. More
great service my overall experience with Mercedes benz of clear lake was excellent. my service advisor ana mejia greeted me with a smile. She is always there to an my overall experience with Mercedes benz of clear lake was excellent. my service advisor ana mejia greeted me with a smile. She is always there to answer all my questions and car repair needs. More
An unethical and discriminating experience! I am very disappointed with my experience at Mercedes Benz Clear Lake. Having been recently pre-approved with my bank at ExxonMobil I was ready to pu I am very disappointed with my experience at Mercedes Benz Clear Lake. Having been recently pre-approved with my bank at ExxonMobil I was ready to purchase a band new car. The salesman, Ozair Azim was very nice while he assisted me in a test drive. After realizing that the GLE was going to be too small for me and my family Ozair offered me the next bigger vehicle which is GLS. I was gladly to share the details with my mother which we then later agreed that his would be the best fit for us. Ozair mentioned a couple times about the exporting trouble they have been dealing with but I was not aware or knew what he was talking about. After giving me the option to build my own 2018 GLS online, Ozair and his manger rejected my order because apparently the color that I have selected was one of the high demands for exporting companies. I am extremely disappointed with the dealerships accusation of me being involved with any sort of exporting deals. This rejection to purchase the vehicle I want was unethical and discriminating. The dealership should not stereotype anyone for the exporting problems they cannot get under control. This is none of my concern, I just simply wanted to purchase the vehicle that best suits me and my family. Mercedes Benz Clear Lake illegally labeled me as an exporter for selecting the color vehicle I wanted. More
Great service Alex was great to work with, took care of my car in a timely manner. I would definitely recommend him for any of your service needs. Alex was great to work with, took care of my car in a timely manner. I would definitely recommend him for any of your service needs. More
Always a great and pleasant experience I have been going to Mercedes Benz of Clear Lake for over 3 years and have never had a bad experience. Ana Mejia is wonderful every time I drop off my I have been going to Mercedes Benz of Clear Lake for over 3 years and have never had a bad experience. Ana Mejia is wonderful every time I drop off my car for service she makes the process so smooth and makes me feel that my vehicle is in good hands. Thank you Mercedes Benz of Clear and your amazing staff. More
Overall experience a MB Clear Lake was awesome! I came in for My Service and Ana Mejia was my service advisor she provided me with a truly exceptional service by offering me the red carpet service. I came in for My Service and Ana Mejia was my service advisor she provided me with a truly exceptional service by offering me the red carpet service. She provided me with snacks and complimentary water while I waited. I recommend her to everyone. More
Great Service Excellent Service! Ana Mejia is a great asset to Your company I recommend her to all my friends and family. Keep it the great work! Excellent Service! Ana Mejia is a great asset to Your company I recommend her to all my friends and family. Keep it the great work! More
Service The staff at Mercedes Benz of Clear Lake is awesome. Always very friendly and prompt. They set the example for what customer service should be. Than The staff at Mercedes Benz of Clear Lake is awesome. Always very friendly and prompt. They set the example for what customer service should be. Thanks Again! More
Good customer service I would say the reps are Knowledgeable, patience and good customer service. Overall I would recommend MB Clear Lake to anyone who's looking for a new I would say the reps are Knowledgeable, patience and good customer service. Overall I would recommend MB Clear Lake to anyone who's looking for a new or used vehicle. More