Mercedes-Benz of Clear Lake

They fixed the impossible. A sensor kept going off, another dealership was unable to fix. They pulled through, they have our loyalty. Hats off the Johnny, Alex and the service A sensor kept going off, another dealership was unable to fix. They pulled through, they have our loyalty. Hats off the Johnny, Alex and the service team… More

Unexpected flat tire on Saturday morning, contacted my wonderful advisor Patrick Williams and even though they were extremely busy, he invited to bring my vehicle in and wanted to arrange transportation w wonderful advisor Patrick Williams and even though they were extremely busy, he invited to bring my vehicle in and wanted to arrange transportation which I didn’t need, he indicated my vehicle will be ready within a couple of hours which it was, He kept me informed of the status of my car through out the process and when I arrived, my vehicle was washed and waiting on me. I cannot say enough great things about Patrick and Mercedes-Benz of Clear lake and honestly Patrick is the probably the main reason we keep buing Mercedes-Benz. More

Sales man J. R was very friendly and helpful from start to finish. He made sure I was happy with my choice R was very friendly and helpful from start to finish. He made sure I was happy with my choice More

Ruby was wonderful every step of the way! She always communicated with either by phone, email or text. Everything was explained with detail and even sent videos showing the issues our vehicle She always communicated with either by phone, email or text. Everything was explained with detail and even sent videos showing the issues our vehicle had. More

Very pleased with sales and service, including the loaner service! I would recommend the dealership service! I would recommend the dealership More

Patrick Williams was service contact today and he was very helpful and professional. Always have a positive experience at this dealership. very helpful and professional. Always have a positive experience at this dealership. More

The dealership in the whole world. Mercedes Clearlake have the best customer service and Patrick is the best Mercedes Clearlake have the best customer service and Patrick is the best More

The technician by the name of Trent Pham was AWESOME! He made this experience so smooth and easy. He was very honest and made the repair easy and gave great advice. He made this experience so smooth and easy. He was very honest and made the repair easy and gave great advice. More

Mr. Patrick Williams customer service today was beyond great. He was very professional! I also had a few questions in regards to additional services and he communicated everything to me in a timely manner great. He was very professional! I also had a few questions in regards to additional services and he communicated everything to me in a timely manner. I’ll definitely bring my car back to this location and choose Mr. Williams to take care of my car needs. Thank you!! More

Outstanding service from beginning to end. This is light years beyond any automotive experience in my many, many years. This is light years beyond any automotive experience in my many, many years. More