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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
484 Reviews
Call Dealership (281) 554-9100
View Awards

500 Gulf Freeway South

League City, TX

77573

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Showing 484 reviews

August 30, 2023

Fast, courteous and a really great set up for intake and out processing your vehicle More

by kt0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent (I think, very helpful) and Scott
Report | Print
Sep 02, 2023 -

Mercedes-Benz of Clear Lake responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 29, 2023

My service advisor Mercedes did a great job keeping me informed and getting the job done! More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
Report | Print
Sep 01, 2023 -

Mercedes-Benz of Clear Lake responded

Thank you for your kind words about the staff! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

August 29, 2023

Excellent service! This location has phenomenal service, especially when compared to Mercedes-Benz of West Houston. I was ready to get rid of my Mercedes and replace it More

by AprilR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
Report | Print
Sep 10, 2023 -

Mercedes-Benz of Clear Lake responded

Thank you for choosing Mercedes-Benz of Clear Lake! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Patrick and his dedication to providing you with an excellent service experience. We look forward to seeing you on your next visit!

August 29, 2023

The buying process at Mercedes-Benz of Clear Lake took approximately two hours to complete. If you're wanting to buy a car go see JR Thomas.at the dealership! More

by Tonigreason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Thomas
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Sep 06, 2023 -

Mercedes-Benz of Clear Lake responded

Congratulations on your new vehicle! We are thrilled that JR provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 28, 2023

They are very professional and take care of their customers.Patrick Williams is the best. More

by Valerie Haywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
Report | Print
Aug 31, 2023 -

Mercedes-Benz of Clear Lake responded

Thank you for choosing Mercedes-Benz of Clear Lake! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging Patrick and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

Aug 31, 2023 -

Valerie Haywood responded

Thank you.

August 27, 2023

Good customer service and excellent turnaround. Mercedes Flores was excellent on customer service from start to finish. More

by TByrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Durvernay
Report | Print
Aug 30, 2023 -

Mercedes-Benz of Clear Lake responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 25, 2023

Emily was great a 10 to be exact,took car in for transmission issue,she dealt with warranty and got it approved and new transmission was installed,she kept me informed the entire time,and got car ba More

by franknedcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Mejia
Report | Print
Sep 10, 2023 -

Mercedes-Benz of Clear Lake responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Emily went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 25, 2023

The service advisor was very polite. Luis' communication constant and informative. I have no complaints. More

by The Hudson Agency
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Sep 03, 2023 -

Mercedes-Benz of Clear Lake responded

Thank you for acknowledging Luis! It is always great to hear when one of our associates is acknowledged for their professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

August 23, 2023

Fantastic customer service! ! Alex and Jeremy are the bomb. Alex was the best Customer Service Agent I've have the privilege of working with. More

by homerh369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Service Representative, Jeremy the gentleman helping me with a loaner car
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Sep 06, 2023 -

Mercedes-Benz of Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

August 19, 2023

Mercedes Benz offered great customer service along with a win win attitude Thanks for the car wash also More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Aug 26, 2023 -

Mercedes-Benz of Clear Lake responded

We are delighted that you had a pleasant experience with the service staff. Thank you for choosing Mercedes-Benz of Clear Lake and we are eager to serve you again for any of your automotive requirements.

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