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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
484 Reviews
Call Dealership (281) 554-9100
View Awards

500 Gulf Freeway South

League City, TX

77573

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Showing 484 reviews

October 10, 2023

Excellent response and service! Overall very happy with the service I received for my Sprinter! More

by andreabahlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Trent
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Oct 12, 2023 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

Great service, waiting h area was immaculate. Patrick was the best service advisor. Answered all questions and made sure I was completely happy before departing once service was complete. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
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Oct 12, 2023 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear you had a great experience and that Patrick provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

All the good words: knowledgeable, polite, efficient. .. basically injecting confidence & calm in the often user-cryptic world of service m. Thank you Mercedes Clear Lake service department. More

by faisal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 12, 2023 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that our service department has left such a positive impression on you. The qualities you've highlighted, like our knowledge, politeness, and efficiency, truly contribute to instilling confidence and calm in the often complex world of automotive service. Your gratitude is a testament to the high level of service we offer. Here's to many more worry-free and enjoyable miles with your Mercedes!

October 08, 2023

We always have a very positive experience at Mercedes Benz Clear Lake. The staff is very knowledgeable and service is done in a timely manner. More

by susie.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby Hernandez
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Oct 10, 2023 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had a positive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Excellent customer service . Alex Rodriguez was outstanding . Car was fixed in a short time and Alex had found the problem and fixed it More

by sraina49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
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Oct 10, 2023 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Alex provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

The advisor Emily Mejia was so knowledgeable and kind and respectful. She informed me about how long it takes and got the shuttle for me and the exact time she called me and I picked up my car. Thank you Em More

by Amir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Mejia
Report | Print
Oct 10, 2023 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Emily provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 01, 2023

Are Efficient and helpful. They usually know who am I when I come for service. More

by plewis7383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Report | Print
Oct 03, 2023 -

Mercedes-Benz of Clear Lake responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

October 01, 2023

I appreciate the special attention from my personal advisor, Emily. I always leave very satisfied! More

by TJones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Oct 03, 2023 -

Mercedes-Benz of Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

September 30, 2023

Three summers in a row we had to bring our 2019 Mercedes GLC300 into the shop to have the air conditioner fixed. Three summers they said it was fixed but only good enough to last the summer. we traded it in More

by reklein11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No longer there.
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Oct 03, 2023 -

Mercedes-Benz of Clear Lake responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

Mercedes-Benz of Clear Lake responded

I apologize that you experienced problems with your GLC 300’s Air Conditioning. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at 28-554-9164 or cpollard@mbclearlake.com. Casey Pollard Service Director cpollard@mbclearlake.com

September 28, 2023

Superb service. The advisor Luis Trevino was Knowles able and cordial. Very happy with the service. More

by r.ram.gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Trevino
Report | Print
Sep 30, 2023 -

Mercedes-Benz of Clear Lake responded

We are excited that Luis and Knowles provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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