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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
484 Reviews
Call Dealership (281) 554-9100
View Awards

500 Gulf Freeway South

League City, TX

77573

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Showing 484 reviews

October 26, 2023

Always top notch service and customer support. Excellent updates on your vehicle, great job Mercedes. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Oct 31, 2023 -

Mercedes-Benz of Clear Lake responded

We are pleased to hear that you consistently receive top-notch service and customer support, with excellent updates on your vehicle. A service provider that keeps you well-informed and provides great support can greatly enhance the customer experience. Your positive feedback is greatly appreciated!

October 20, 2023

Shane did a great job! He clearly went through my service and assisted me with transportation. More

by Lynelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 24, 2023 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Shane provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Best customer service I’ve received at any dealership! Quick and easy process when I bought the car and have been very accommodating when needing service for the vehicle. More

by KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby and Ephrin
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Oct 24, 2023 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you've received the best customer service at Mercedes-Benz of Clear Lake and that the process of buying your car was quick and easy. Accommodating and attentive service, especially when it comes to servicing your vehicle, adds to the overall positive experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 18, 2023

Very nice service professional. On time appointment and in and out quickly . Thank you for your service.. More

by thomasvjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Williamson
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Oct 20, 2023 -

Mercedes-Benz of Clear Lake responded

Thank you for your kind words! We're pleased to hear that your service appointment was convenient and efficient. We're here to help!

October 16, 2023

The staff and facilities are top notch at Mercedes Benz of Clear Lake! Emily Mejia was so sweet and courteous. More

by Maureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Mejia
Report | Print
Oct 18, 2023 -

Mercedes-Benz of Clear Lake responded

We appreciate your feedback! It's fantastic to hear that David, your service advisor, was great and very helpful during your visit to have your GMC Yukon serviced. Your satisfaction is important to us, and we're here to provide top-notch service and support. Thank you for choosing us, and we look forward to serving you again in the future!

October 16, 2023

This dealership was great! Yes, the aesthetic was there in regards to being renovated, but the exceptional customer service made it stand out to me. The day prior I went to ano More

by Cypress W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Oct 18, 2023 -

Mercedes-Benz of Clear Lake responded

We're thrilled to hear that you had an exceptional experience at Mercedes-Benz of Clear Lake! It's great to know that, despite the ongoing renovations, the exceptional customer service made a positive impression. We're sorry to hear about your prior experience at another dealership, but we're delighted to hear that we were able to provide you with a much more positive and comfortable experience. Your satisfaction is important to us, and we're here to provide top-notch service and support. Thank you for choosing us!

October 15, 2023

Great service! Very courteous staff who treat customers with a very positive attitude at all times. More

by dslopez52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Martinez, Eric and Luis
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Oct 17, 2023 -

Mercedes-Benz of Clear Lake responded

We're delighted to hear that you had a great service experience with our courteous staff who maintain a consistently positive attitude. Your satisfaction is important to us, and we're here to provide you with excellent service at all times. Thank you for choosing us!

October 14, 2023

Great customer service, understanding and efficient work. Blew out a tire, got in last min and they got it changed out fast! More

by capitalcharter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Service and Casey
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Oct 17, 2023 -

Mercedes-Benz of Clear Lake responded

We're pleased to hear that you received great customer service, understanding, and efficient work, especially during a last-minute tire issue. Getting your tire changed out quickly is certainly important, and we're here to provide you with excellent service for all your future needs. Thank you for choosing us!

October 11, 2023

Brought rv in when check engine light came on with no appointment. Had it back in 24hrs! Excellent service! Thanks Scott! More

by Cyndi McD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williamson
Report | Print
Oct 12, 2023 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 11, 2023

Great dealership, very attentive and prompt service, even without an appointment, plus very comfortable waiting area. More

by rlumpkin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby Hernandez
Report | Print
Oct 13, 2023 -

Mercedes-Benz of Clear Lake responded

Thank you for your kind words! We're delighted to hear that you had a great experience at our dealership and that you found our service to be attentive and prompt, even without an appointment. Your comfort while waiting is important to us, and we're pleased to hear that you found our waiting area comfortable. We're here to help!

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