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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
488 Reviews
Call Dealership (281) 554-9100
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500 Gulf Freeway South

League City, TX

77573

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Showing 488 reviews

December 19, 2023

Very customer centric! All associates are friendly, polite and professional. Lewis helped me I. This occasion and his customer service is excellent! More

by KathySellsDreamHomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis
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Dec 20, 2023 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Lewis provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 18, 2023

We took our Sprinter based motorhome for its first 10,000 mile service. Scott Williamson is one of the best service advisors we have ever had. He took the time to enter all our Sprinter’s information into th More

by Manny & Roz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williamson
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Dec 20, 2023 -

Mercedes-Benz of Clear Lake responded

It's wonderful to hear Scott at the Mercedes-Benz of Clear Lake provided exceptional service for your Sprinter-based motorhome's 10,000-mile maintenance. His diligence in inputting all your vehicle details into the Mercedes-Benz network ensures comprehensive records for future servicing across dealerships. His honesty about the service contract and the explanation regarding the tire rotation's limitations but offering guidance on how to handle it elsewhere demonstrates his commitment to your vehicle's care. We appreciate your business. We look forward to assisting you in the future.

December 17, 2023

Great customer service. I’m always in and out in no time. Eric N. is awesome and polite!! More

by Pariskoch12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nyguen
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Dec 19, 2023 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Eric provided nice assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

My service advisor was very helpful and knowledgeable concerning my ML 350. He had an ensign on what service was needed. More

by JZUMBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Pham
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Dec 19, 2023 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

When the service bay resembles the lobby of a five star hotel you have to wonder who is paying for it. When you get your repair estimate you know who. Brand new dealership and quite impressive, but prices More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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December 16, 2023

Zeke assisted me with my service today. He was courteous, knowledgeable, and professional. I appreciate the time he took to explain and answer the questions I had. More

by Ldidrikson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke
Report | Print
Dec 19, 2023 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Zeke provided courteous, knowledgeable, and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Always easy to schedule, friendly staff, thorough checks. Can schedule ahead and get a loaner. Very nice lounge and coffee bar! More

by hgfper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke
Report | Print
Dec 19, 2023 -

Mercedes-Benz of Clear Lake responded

It sounds like you've had consistently positive experiences with Mercedes-Benz of Clear Lake! The ease of scheduling, friendly staff, thorough checks, loaner availability, and comfortable amenities like a nice lounge and coffee bar make the entire service experience pleasant. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Mercedes of Clear Lake always the best in Customer Service . You can always guarantee they will take care of your car. More

by RambaranR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes F
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Dec 19, 2023 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Quick. Solution oriented. Honest. Courteous. Attention to detail. Convenient. Aimed to please. Fair. Made it easy. More

by Bill W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
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Dec 14, 2023 -

Mercedes-Benz of Clear Lake responded

It sounds like you had an incredibly positive and seamless experience! Having a service that's quick, solution-oriented, honest, courteous, and detail-oriented is truly valuable. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

VIP service from the service department. Couldn’t be more impressed with all team members. More

by Blairbalsamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tung “Trent” Pham
Report | Print
Dec 13, 2023 -

Mercedes-Benz of Clear Lake responded

VIP treatment from the service department is fantastic! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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