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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
592 Reviews
Call Dealership (281) 554-9100
View Awards

500 Gulf Freeway South

League City, TX

77573

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Showing 592 reviews

August 01, 2024

Customer service is out of this world! From sales to service, they are top notch More

by Klm6810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke
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Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Fast and good services like professional, I make appointment on line easy and drop my car at dealer . After services completed they call me pickup , I am very happy services way so I can give 5 star More

by Longdang528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (zeke)
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Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 31, 2024

Had an issue with the side view mirror . I was told it was addressed but it’s not true . I strongly believe it was never repaired. The mirror is still not unfolding More

by DocManeesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zeke (I do not intend to blame him)
Report | Print
Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

DocManeesh, We truly value your business and thank you for bringing this to my attention. Please contact me directly at 281-554-9103. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. Daniel Reicherts Service Director dreicherts@mbclearlake.com

July 30, 2024

Excellent Service with wonderful agent. Only complaint- Taking TOO Long to get the job done. Appreciate you’re there for us. Thanks again. 🙏🏻🙏🏻 More

by kathylai31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
416853 Christopher
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Aug 09, 2024 -

Mercedes-Benz of Clear Lake responded

kathylai31 Sorry for the delay in this response, but I wanted to thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Jerry Bush General Manager jerrybush@mbclearlake.com

July 26, 2024

Best and fast service and Eric help me very well and do the best discounts More

by fisal alsharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jul 27, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2024

Great service, great advice by Scot. Keeping us on the road so we can save dogs. More

by rac1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Jul 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear Scott delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 24, 2024

Stellar customer service. Top notch deal ship. My advisor, Patrick went above and beyond. I would highly recommend this dealership to my friends and family. More

by beachgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jul 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2024

Awesome service depth. And very knowledgeable sales associates. Called yesterday and they completed service while waiting. More

by williamlacy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in service and Manny in sales
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Jul 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

BJ, our sales person was fantastic. He gave us all the information we needed and his no pressure sales approach made our decision so much easier. I would definitely come back again. More

by Lm3111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beavon John, Jesse Ledet
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Jul 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

Ruby was very friendly. She updated me on the status of my car. Technician knows his business. More

by hutch3579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Jul 25, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

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