
Mercedes-Benz of Clear Lake
League City, TX
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Top notch service. From the moment you arrive to pick up. This dealership is fancy. They go above and beyond to take care of your needs. This will be my go to dealershi From the moment you arrive to pick up. This dealership is fancy. They go above and beyond to take care of your needs. This will be my go to dealership. I drive from Houston but so worth it. This is the result of excellent customer service! More
Just came in for a key fob replacement. Dealership is nice and my Service Advisor Emily is courteous and knowledgeable. In & out in an hour with a car wash. Great service. Dealership is nice and my Service Advisor Emily is courteous and knowledgeable. In & out in an hour with a car wash. Great service. More
Day 1 Brought vehicle in for a 9:30am to pick up later that day. I checked on the vehicle around 3 and they said I can pick it up the following day. NP, however was told all done washed and ready to picku that day. I checked on the vehicle around 3 and they said I can pick it up the following day. NP, however was told all done washed and ready to pickup. Went in and it was not ready. Waited an hour till ready. Not too happy with first real service appointment. More
Alex is great to work with, always with a smile on his face. The unit was fixed with what we requested and on-time. We will be back with a team taking care of our needs! face. The unit was fixed with what we requested and on-time. We will be back with a team taking care of our needs! More
I called on a Wednesday to bring my GLC in to have a tire changed due to a puncture and slow leak. They ordered the tire same day and had it delivered the next day to complete the service. While checking my changed due to a puncture and slow leak. They ordered the tire same day and had it delivered the next day to complete the service. While checking my vehicle out, they van across another punctured tire and felt it best to keep the vehicle overnight for safety reasons and ordered the second tire to complete the service for it the next day. They were extremely kind and paid for an uber to get my back home and back to the dealership to pick of my vehicle to not inconvenience me. I appreciate how thorough they were throughout the entire process. Madison made sure to keep me in the loop with everything. I have zero complaints about the service and communication here at this location. This was also my first time bringing my vehicle to this location as well. Super pleased and satisfied. More
Thank you again for the excellent and professional service extended to me on my service visit. I wanted to commend Trent & Carlos for going above and beyond with all my questions regarding my new car service extended to me on my service visit. I wanted to commend Trent & Carlos for going above and beyond with all my questions regarding my new car. Thank you!!!! Cynthia Priebe More