
Mercedes-Benz of Clear Lake
League City, TX
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It’s about the service , the person I deal with is Scott he handles the Sprinter trucks . He m as Les sure my truck gets fix and back to me the same day he handles the Sprinter trucks . He m as Les sure my truck gets fix and back to me the same day More
Trent is an excellent client service provider- he is knowledgeable and patient in explaining the services needed with great understanding - Facility is beautiful and great for working while waiting on r knowledgeable and patient in explaining the services needed with great understanding - Facility is beautiful and great for working while waiting on repairs! More
Alex Rodriguez Service advisor at Mercedes-Benz Clear Lake, did a very good job with me. He was knowledgeable, friendly and he followed up with me throughout my Service appointment to keep me up-to-date. Lake, did a very good job with me. He was knowledgeable, friendly and he followed up with me throughout my Service appointment to keep me up-to-date. Thanks Rey Lira More
Excellent facility! The onboarding service staff were very knowledgeable and timely, bravo. I was able to get in, serviced, settings reset and out in very acceptable tim The onboarding service staff were very knowledgeable and timely, bravo. I was able to get in, serviced, settings reset and out in very acceptable timing. Pricing is Mercedes Ridiculous and suggestions not realistic, BUT …. They did what they promised in the time they stated. My suggestion would be though to spend significantly less on bathroom fixtures and it towards hiring telephone support staff …. HORRIBLE wait!!! All in all, it’s the devil you know and trust. More
Service is always impeccable. Trent does a great job making sure everything is done in a timely manner. Unfortunately, someone in the process thought it was okay to change the pre Trent does a great job making sure everything is done in a timely manner. Unfortunately, someone in the process thought it was okay to change the preset settings on the infotainment system. All presets were erased and it was left on one of the Hispanic stations. It's a minor issue that should never happen. More