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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
488 Reviews
Call Dealership (281) 554-9100
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500 Gulf Freeway South

League City, TX

77573

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Showing 488 reviews

March 18, 2024

Patrick in the service department was amazing, had me in and out in a timely manner! More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
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Mar 20, 2024 -

Mercedes-Benz of Clear Lake responded

That's fantastic to hear! Patrick is committed to providing excellent service and ensuring that your experience in the service department is efficient and timely. We're glad that you had a positive experience with us. We're here to help with all your automotive needs!

March 17, 2024

Excellent at every step making appointments courtesy of the service advisor keeping me updated with progress and pickup drop off service More

by Shaheen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke
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Mar 19, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for the kind words Shaheen! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 16, 2024

Great place with a lot of customer service, good staff. Definitely will continue to be a return customer. More

by jose.vela80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
Report | Print
Mar 20, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for the kind words Jose! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 14, 2024

Friendly let the vehicle sold itself courteous no strong arm tactics as for Mr J Thomas More

by jjcarvajal007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Thomas
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Mar 16, 2024 -

Mercedes-Benz of Clear Lake responded

We're delighted to hear that your experience with Mr. J Thomas was friendly, courteous, and devoid of strong-arm tactics. Providing a comfortable and pressure-free environment is our goal, and we're glad that Mr. Thomas exemplified this during your visit. Thank you for your feedback, and we appreciate your business. IWe look forward to serving you again in the future!

March 13, 2024

Great service and transparency. Loved to work with Zeke Gates. Highly recommended the dealership and him personally! More

by harshamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke Gates
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Mar 15, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for your glowing review of Mercedes-Benz of Clear Lake! We're thrilled to hear that you had a positive experience with our service and that Zeke provided you with exceptional assistance. At Mercedes-Benz of Clear Lake, we prioritize transparency and strive to provide the best possible service to our customers. Your recommendation means a lot to us, and we truly appreciate your kind words. Thank you for choosing Mercedes-Benz of Clear Lake!

March 12, 2024

I am very pleased with the service not so much the car as it is constantly in the shop. Eric is excellent and always takes great care of me he needs a raise. More

by sharif Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 15, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for your feedback! We're pleased to hear that you're satisfied with the service provided by Eric, despite the challenges with your car. Customer satisfaction is important to us, and we appreciate your recognition of Eric's excellent care. We'll be sure to pass along your kind words to him. Thank you for choosing us, and we look forward to continuing to serve you!

March 08, 2024

Advisor Scott is 5 stars. Customer oriented, empathy, detailed, and follow through just exceptional all the way around. Refreshing to see great awesome customer service...Th More

by Beverly
Recommend Dealer
Yes
Employees Worked With
Scott Willaimson
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Mar 12, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for sharing your feedback! It's wonderful to hear about the exceptional service provided by Advisor Scott and the thorough work of the technician. While it's unfortunate you had a less positive experience with another advisor previously, it's great that our General Manager took steps to rectify the situation. Safe travels and enjoy the continued excellent service!

March 08, 2024

Excellent customer service, knowledgeable about your products, friendly, respectful. Highly recommended to all who wish to purchase a Mercedes Benz More

by Kimkhanh Doan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Reasoners
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Mar 13, 2024 -

Mercedes-Benz of Clear Lake responded

We're thrilled to hear about your excellent customer service experience and the knowledgeable, friendly, and respectful service you received while considering a Mercedes Benz. Thank you for the high recommendation! Safe travels and we appreciate your positive comments!

March 07, 2024

It’s a new facility that is more efficient . Patrick was very helpful as usual. More

by searcy629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Mar 10, 2024 -

Mercedes-Benz of Clear Lake responded

It's great to hear that you found the new facility more efficient and that Patrick provided helpful service as usual. Safe travels!

March 01, 2024

So easy and convenient! Friendly reps and my car is taken care and cleaned… loved it! More

by srteichroeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeek
Report | Print
Mar 03, 2024 -

Mercedes-Benz of Clear Lake responded

We are thrilled to hear that you had an easy and convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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