Mercedes-Benz of Clear Lake

It was an absolute pleasure dealing with James Thomas our sales person, and Jerry Bush the general manager. James Thomas has the upmost integrity in doing what he says he’s going to do. He is very straightfo sales person, and Jerry Bush the general manager. James Thomas has the upmost integrity in doing what he says he’s going to do. He is very straightforward and takes care of business like no other sales person I have dealt with. More

Beautiful dealership and service department. Sat 3hrs. for an oil change and the service tech that checked me in never came and gave me an update. Was supposed to get a discount for coming in Sat 3hrs. for an oil change and the service tech that checked me in never came and gave me an update. Was supposed to get a discount for coming in the afternoon but had to ask for it when I saw I didn’t get it on the paperwork. Nice job washing the car but I was ready to go home. More

Mercedes of Clear Lake is an outstanding dealership because of the outstanding Service rep Patrick Williams. Very professional and personable. I have been going there for over 7 years and the mechanics because of the outstanding Service rep Patrick Williams. Very professional and personable. I have been going there for over 7 years and the mechanics do an outstanding job More

Great communication, attention to detail, professional presentation, outstanding technical service with pricing that is fair. presentation, outstanding technical service with pricing that is fair. More

Helpful personnel-rapid service-clean, neat service area-sales people very helpful-convenient location-selling good product area-sales people very helpful-convenient location-selling good product More

The service advisors are always very nice and pleasant, however, they never tell you the full story or details. You always get bits of the details and then the next time you come in, it’s a different story however, they never tell you the full story or details. You always get bits of the details and then the next time you come in, it’s a different story and it costs way more money than originally discussed. I don’t mind paying for great service, but so many times I’ve been tricked into various items and it gets exhausting. Won’t be purchasing another Mercedes after this one. More

Great efficiency and friendly service, a professional experience. Notable professionalism in all aspects of the transaction. experience. Notable professionalism in all aspects of the transaction. More

Service advisor went above and beyond thanks Mr Scott. Very attentive and courteous. Many thanks Very attentive and courteous. Many thanks More

Stanley was very helpful. Refreshing car purchase experience. Will buy future cars from here going forward Refreshing car purchase experience. Will buy future cars from here going forward More

Excellent service. Appointment right on time - car was ready, washed, and upfront for a test drive. Arrived around noon and was driving it home by 3 pm. Appointment right on time - car was ready, washed, and upfront for a test drive. Arrived around noon and was driving it home by 3 pm. More