Mercedes-Benz of Clear Lake

This dealership needs to do better in looking over customers cars before and after a repair with them or even if they take it else where to get repaired. They should take pictures inside and out to ma customers cars before and after a repair with them or even if they take it else where to get repaired. They should take pictures inside and out to make sure the car is the same way the owners dropped it off to them. They need to communicate more with the customer and let them know what's going on with their vehicle. More

The reception room is spacious and comfortable. The service work is very professional. Good work! The service work is very professional. Good work! More

Hello. I was there for a detailed cleaning last Friday. I noticed the last 2 days the volume control on the steering wheel, the + symbol is peeled. It wasn I was there for a detailed cleaning last Friday. I noticed the last 2 days the volume control on the steering wheel, the + symbol is peeled. It wasn't like that when I dropped it off. It looks like the black plastic cover is peeled and It might continue peeling. Can you please fix it? Please let me know. I can send a picture per your request. Thanks More

I have known Patrick at Clear Lake Mercedes Benz for many years and I trust him to service my car. He is courteous and professional. I keep going back to him when I need service. many years and I trust him to service my car. He is courteous and professional. I keep going back to him when I need service. More

Great service! Every time I visit, the experience is as it should be. The service team is professional and considerate. Every time I visit, the experience is as it should be. The service team is professional and considerate. More

Madison was highly professional and did a great job of keeping me informed on the status of my Mercedes. She was an absolute pleasure to work with. keeping me informed on the status of my Mercedes. She was an absolute pleasure to work with. More

Staff are knowledgeable and courteous. My customer relation staff is Teresa Tran, five stars out of five👍 My customer relation staff is Teresa Tran, five stars out of five👍 More

Took my car in for service. First time at the new site. Really awesome experience, Alex Rodriguez my service advisor was exceptional in keeping me informed. First time at the new site. Really awesome experience, Alex Rodriguez my service advisor was exceptional in keeping me informed. More

Had my car serviced. Service was great. Everyone was friendly and professional. Pick up service driver was prompt and friendly. I even spoke to Jalil in sales however I Service was great. Everyone was friendly and professional. Pick up service driver was prompt and friendly. I even spoke to Jalil in sales however I decided to keep my current car. Everyone I dealt with was friendly, knowledgeable and helpful. More

Ruby Hernandez from Mercedes Clear Lake is truly the best service representative ever! She is so nice and attentive giving the best customer service ever service representative ever! She is so nice and attentive giving the best customer service ever More