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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
488 Reviews
Call Dealership (281) 554-9100
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500 Gulf Freeway South

League City, TX

77573

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Showing 488 reviews

May 09, 2024

Very nice, beautiful dealership Service man very helpful . messed up Benjamin service text very nice. He request Uber for me to get home and back to the dealership. Very very kind. More

by johnhuynh99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Benjamin
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May 09, 2024 -

Mercedes-Benz of Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

May 09, 2024

The facility is gorgeous, and the team has been great before. Yesterday was the worst experience of my life. Doubting if my car was the right choice as I was humiliated and disrespected by Jorge and his More

by Ana Sauceda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Garcia
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Sep 28, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, this is Daniel Reicherts Service Director for Mercedes-Benz of Clear Lake. I would like to find out what happened on your visit. Could you please reach out to me at 2815549103 or email Dreicherts@mbclearlake.com. Thank you and I look forward to assisting you.

May 08, 2024

Always available and service minded. They’re Pushing repairs, just make sure to know what’s required and needed. Condition based.., periodic or run till failure..? you know and decides w More

by Erik Joerstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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May 09, 2024 -

Mercedes-Benz of Clear Lake responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 07, 2024

Superb communication. Always prompt and informative. The quality of work is excellent. Everyone I interact with is courteous and professional. More

by todd.sutherland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodruguez
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May 09, 2024 -

Mercedes-Benz of Clear Lake responded

We are delighted to know that your experience was superb! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 04, 2024

I am always greeted with smiles. Zeke is a very nice service manager fir me. More

by Kloftisreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke
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May 07, 2024 -

Mercedes-Benz of Clear Lake responded

We're delighted to learn about your positive experience and the friendly assistance provided by Zeke! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 04, 2024

The dealership was very nice and clean. The service consultant was Ruby. She was very professional and very knowledgeable in regards to my service. Snacks bar was also nice. More

by ajj1963.aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
May 08, 2024 -

Mercedes-Benz of Clear Lake responded

It's great to hear that you had a positive experience at the dealership, especially with Ruby as your service consultant. A clean environment, professionalism, and knowledge are all key aspects of a good service experience. Plus, it's always a bonus to have a nice snack bar!

May 01, 2024

service was fast and efficient. benjamin went above and beyond for me and i will forever be grateful! More

by happyme543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
benjamin
Report | Print
May 03, 2024 -

Mercedes-Benz of Clear Lake responded

That's fantastic to hear! We're thrilled that you had a fast and efficient service experience and that Benjamin went above and beyond for you. We appreciate your kind words and are grateful for the opportunity to serve you.

April 30, 2024

Awesome service and Ruby is the best technician there. Very mannered, professional and very knowledgeable. More

by Fina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
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May 03, 2024 -

Mercedes-Benz of Clear Lake responded

That's fantastic to hear about your awesome service experience with Ruby! We're glad that Ruby's professionalism, knowledge, and manners made your visit enjoyable. Thank you for choosing us!

April 30, 2024

Excellent service by by all staff who assisted me Communication by appointment scheduler, check in person and my service advisor were professional More

by bettyihunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Williams
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May 03, 2024 -

Mercedes-Benz of Clear Lake responded

That's great to hear! We're thrilled that you had excellent service from all the staff who assisted you, and we're glad that the communication was professional throughout your experience.

April 29, 2024

Easy pull in, great communication. Work was performed in the time specified. Alex was great to work with as the service advisor. More

by rapgar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
May 03, 2024 -

Mercedes-Benz of Clear Lake responded

It's fantastic to hear that you had a great experience and that Alex provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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