Back

Mercedes-Benz of Clear Lake

League City, TX

4.8
591 Reviews

500 Gulf Freeway South

League City, TX

77573

Directions

By Type

Showing 591 reviews

October 17, 2024

I always go and get service here I always get updates and request for approval for anything that’s being done. This time I was never reached out other than to be told my car was ready and were told I owe aft More

by Sugey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
Oct 24, 2024 -

Mercedes-Benz of Clear Lake responded

Sugey, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the lack of communication, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. I will look forward to an opportunity to understand more about what took place during your experience. Daniel Reicherts Service Director dreicherts@mbclearlake.com

October 13, 2024

A pleasant and cordial reception with concern for my comfort during wait Particularly impressed with accomadation with coffee and breakfast sandwich More

by les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nguyen
Oct 18, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 09, 2024

Very professional, dealt with my warranty company. Good service all around . Zelenskyy kept me posted More

by Crounseginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zeke
Oct 13, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2024

Drove to the dealership late Saturday morning with a front left tire that was 15 lbs short on air. The serviceman found a large bolt that penetrated the outer edge. Got me in a loner and I was able to More

by Jjitaliano3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
Oct 13, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2024

Awesome service Alex Rodriguez! Didn’t try to sell me service I didn’t need. More

by cminor1974CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Oct 13, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2024

Shane in service department was outstanding. I was informed throughout the process. I will continue to get service done here. More

by Gene.Roberts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Oct 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2024

Very professional and prompt staff. Clean space with nice coffee and snacks. Timely manner and quick response More

by hussein_tarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Oct 12, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2024

Eric Nguyen has recommended what need to be done after the service. The service is good for today. More

by Mpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nguyen
Oct 12, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

Shane was very good about communicating to me what was happening in my repair. They did a great job and also provided a loaner! More

by jackienorfleet4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Oct 06, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Shane here at Mercedes-Benz of Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 04, 2024

Excellent attention to detail. Courteous staff. We received a professional feel from the work of the salesperson. I feel like I bought a car instead of being sold one. Very pleased More

by rwash600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Brown / Lauderdale Wayne
Oct 06, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
14
...