Mercedes-Benz of Clear Lake
League City, TX
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Service was scheduled and performed on time. Service representative Trent Pham kept me informed of the progress. Super Service attention by Mr Pham. Service representative Trent Pham kept me informed of the progress. Super Service attention by Mr Pham. More
I was pleased with the process of checking the car in and determining what needed to be done. I was pleased with the repairs and the price charged. I was not pleased with the difficulty of finding out if my determining what needed to be done. I was pleased with the repairs and the price charged. I was not pleased with the difficulty of finding out if my car was ready or not. The on-line information source never worked, kept saying "oops, not available" and getting information over the telephone was not successful the first time and tedious the second time. More
Great and professional! Very helpful! Derrick was my salesman he answered all my questions and was very patient with me. Thank you! Very helpful! Derrick was my salesman he answered all my questions and was very patient with me. Thank you! More
Mercedes Benz of Clear Lake always keeps me informed when my car is being serviced! They send up-to-the-minute service updates so that you are always aware of the process of your service! my car is being serviced! They send up-to-the-minute service updates so that you are always aware of the process of your service! More
Excellent advice and service for the A/C issues with my ML350. Work was completed in a timely manner. Loaner vehicle was not needed since I have a second vehicle. Uber services were provided and used to my ML350. Work was completed in a timely manner. Loaner vehicle was not needed since I have a second vehicle. Uber services were provided and used to my home at no cost to me. I declined Uber service for vehicle pickup, it was not necessary. Overall the repair/replacement service and the courteous and professional treatment were excellent. More