Mercedes-Benz of Clear Lake

I had a recall on my vehicle and they told me about it before I got the letter. They gave me a loaner and delivered my car back to me in a timely manner. My service advisor was awesome! before I got the letter. They gave me a loaner and delivered my car back to me in a timely manner. My service advisor was awesome! More

Unhappy about this service trip. It took over 3 1/2 hrs to complete a tire rotation with having a scheduled service. There was no ETA given until 30 minutes prior to being completed. It took over 3 1/2 hrs to complete a tire rotation with having a scheduled service. There was no ETA given until 30 minutes prior to being completed. The team member who worked with me was sweet but communication and their service process should be better. More

Profesional. Friendly. Kept in touch about the process. Facility was pristine and service was prompt. Friendly. Kept in touch about the process. Facility was pristine and service was prompt. More

My advisor was was very kind and experienced. Beautiful facility and great experience. Thank you! Beautiful facility and great experience. Thank you! More

Very pleased with the service. Everyone was attentive and helpful. I felt they were concerned about my issues and appreciated my business. I will refer others to this location. Everyone was attentive and helpful. I felt they were concerned about my issues and appreciated my business. I will refer others to this location. More

The young advisor I worked with (Eric) was extremely professional, polite and knowledgeable. Everything went as smoothly as possible. professional, polite and knowledgeable. Everything went as smoothly as possible. More

Friendly, knowledgeable prompt. Delivered as promised. Loaner car was very good and I was kept up to date as changes were discovered. Very happy with the experience. Delivered as promised. Loaner car was very good and I was kept up to date as changes were discovered. Very happy with the experience. More

My advisor George was very helpful. The place is just beautiful and the Ubers were all good but one he seemed to couldn’t find me but that’s life. Thank you, Mr. Mercedes. The place is just beautiful and the Ubers were all good but one he seemed to couldn’t find me but that’s life. Thank you, Mr. Mercedes. More

Amazing customer service! BJ and Lauderdale were very informative and helpful! I would highly recommend! BJ and Lauderdale were very informative and helpful! I would highly recommend! More

They were very attentive to my needs. The service was good and in a timely manner. The service was good and in a timely manner. More