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Mercedes-Benz of Clear Lake

League City, TX

4.8
489 Reviews

500 Gulf Freeway South

League City, TX

77573

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Showing 489 reviews

July 30, 2024

Excellent Service with wonderful agent. Only complaint- Taking TOO Long to get the job done. Appreciate you’re there for us. Thanks again. 🙏🏻🙏🏻 More

by kathylai31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
416853 Christopher
Aug 09, 2024 -

Mercedes-Benz of Clear Lake responded

kathylai31 Sorry for the delay in this response, but I wanted to thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Jerry Bush General Manager jerrybush@mbclearlake.com

July 26, 2024

Best and fast service and Eric help me very well and do the best discounts More

by fisal alsharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 27, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2024

Great service, great advice by Scot. Keeping us on the road so we can save dogs. More

by rac1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear Scott delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 24, 2024

Stellar customer service. Top notch deal ship. My advisor, Patrick went above and beyond. I would highly recommend this dealership to my friends and family. More

by beachgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2024

Awesome service depth. And very knowledgeable sales associates. Called yesterday and they completed service while waiting. More

by williamlacy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in service and Manny in sales
Jul 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

BJ, our sales person was fantastic. He gave us all the information we needed and his no pressure sales approach made our decision so much easier. I would definitely come back again. More

by Lm3111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beavon John, Jesse Ledet
Jul 26, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

Ruby was very friendly. She updated me on the status of my car. Technician knows his business. More

by hutch3579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Jul 25, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2024

MB and Zeke are great to work with an d really care about me and my auto. More

by Rick J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke Gates
Jul 22, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Rick, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

Today was my first time visiting Mercedes-Benz Clearlake for car service, and I must say everything was exceptional. From the timely check-in process to arranging an Uber ride for me, taking me home, and pi More

by mslink92311
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Garcia
Jul 22, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation and have an amazing day!

July 19, 2024

Show room was very nice and clean. . Everyone was very polite and helpful. Especially our salesman Nelson, who helped me a lot with my purchase, and learning how to use all the features More

by R. Shaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson
Jul 20, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we're happy you found Nelson to be so supportive during your experience here at Mercedes-Benz of Clear Lake. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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