Mercedes-Benz of Clear Lake

first time coming here ever, i usually stick to my home based mercedes benz dealership but this is where my car got towed. They didn’t give me the customer service i had received from the prior mercedes be based mercedes benz dealership but this is where my car got towed. They didn’t give me the customer service i had received from the prior mercedes benz dealerships. Also, my car wasn’t washed after paying $1,300 for a new shift gear More

My salesperson, Jair Sempero and his manager, Leo Bocato were outstanding, making sure we had exactly what we were looking for and in a very fast and efficient way! We are really happy with the experience! were outstanding, making sure we had exactly what we were looking for and in a very fast and efficient way! We are really happy with the experience! More

Best customer service. Timely resolve the issue. They are polite and professional. The only issue was the sales guy I spoke to on Friday didn’t put the appointment down. Timely resolve the issue. They are polite and professional. The only issue was the sales guy I spoke to on Friday didn’t put the appointment down. More

As usual. The team at MB of clear lake returned my car in amazing condition. Drives better now then it did and the waged it up to where it looks new again. The team at MB of clear lake returned my car in amazing condition. Drives better now then it did and the waged it up to where it looks new again. Thanks Alex and team. More

Friendly knowledgeable service rep. Quick service and nice comfortable waiting room. Alway a great experience. Quick service and nice comfortable waiting room. Alway a great experience. More

Everyone was very helpful and knowledgeable and I felt very comfortable with the dealership and the service. very comfortable with the dealership and the service. More

Patrick Williams has always been professional and always pinpoints all the problems with your car and what’s important to get taken care of that is serious and could cause a problem in not repaired pinpoints all the problems with your car and what’s important to get taken care of that is serious and could cause a problem in not repaired More

Patrick in the service dept and the service manager as we as the dealership gentt we al manager were spectacular. Their service is always divine I won’t shop anywhere else when it comes to my vehicles as the dealership gentt we al manager were spectacular. Their service is always divine I won’t shop anywhere else when it comes to my vehicles More

Having a 0700 Appointment at MBZ OF CLEAR LAKE driving from Manvel and not having My coffee I felt like I should’ve made a later appointment.. Driving up to the dealership and making that right turn i from Manvel and not having My coffee I felt like I should’ve made a later appointment.. Driving up to the dealership and making that right turn into the drive way and seeing the service doors open for me a hand waved me at me and I was greeted by a very big smile and was Welcomed by my Service Advisor TRENT PHAM! He treated me like Royalty and Trustworthy heart.. His professional attitude and attention was expedited with excellent care.. I needed that to start my day because that experience gave me the confidence My Car was in the right dealership.. Also I got my Cappuccino within minutes of my arrival.. Thankyou MBZ OF CL PS … MR PHAM TY More

Great service. But need to very clear when explaining to the customer what the vehicle needs. But need to very clear when explaining to the customer what the vehicle needs. More