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Mercedes-Benz of Clear Lake

League City, TX

Overview
Reviews
4.8
489 Reviews
Call Dealership (281) 554-9100
View Awards

500 Gulf Freeway South

League City, TX

77573

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Showing 489 reviews

August 08, 2024

I had a great experience as usual. First class treatment. The valet service is the best. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeik
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Aug 10, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 04, 2024

My vehicle wiper got damage during a car wash and call for a replacement ans had ir ready for me. also same visit notice my vehicle had low tire pressure. workers inspected the car and it had a nail and More

by deniarango
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ms. Ramirez — and a guy with black glasses helped with tire.
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Aug 07, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

Jorge provided great service and was very helpful. I highly recommend reaching out to him for assistance. More

by abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Aug 04, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Abby, thanks for your praise and kind comments about Jorge. We do hope we can be of assistance in the future. Take care!

August 03, 2024

Trent is an awesome customer service advisor gets my car service completed as quickly as possible. More

by jaset.rampaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Report | Print
Aug 07, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

Everyone was on point and a great help. Thanks for checking the Mercedes EQE and the hospitality. More

by markm7520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra
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Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 02, 2024

I had the opportunity to work with Fernando and his service is truly incredible. He goes the extra mile to ensure you’re buying a vehicle that aligns with your lifestyle, price point, and exceeds expec More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
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Aug 04, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Kimberly, we're happy to hear you had such a positive experience with Fernando! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

Quality work in a friendly and professional atmosphere. Trent was excellent welcoming and explanation of services More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Report | Print
Aug 04, 2024 -

Mercedes-Benz of Clear Lake responded

Hi Jim, we're happy to hear you had such a positive experience with Trent! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Customer service is out of this world! From sales to service, they are top notch More

by Klm6810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke
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Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Fast and good services like professional, I make appointment on line easy and drop my car at dealer . After services completed they call me pickup , I am very happy services way so I can give 5 star More

by Longdang528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (zeke)
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Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 31, 2024

Had an issue with the side view mirror . I was told it was addressed but it’s not true . I strongly believe it was never repaired. The mirror is still not unfolding More

by DocManeesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zeke (I do not intend to blame him)
Report | Print
Aug 02, 2024 -

Mercedes-Benz of Clear Lake responded

DocManeesh, We truly value your business and thank you for bringing this to my attention. Please contact me directly at 281-554-9103. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. Daniel Reicherts Service Director dreicherts@mbclearlake.com

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